When this store was built, it was nice, organized and had great customer service. Today, the store is organized and the customer service is great, but the store is disgusting. There are dust bunnies floating around on the ground, floors that have not been swept or mopped, all of the shelves are covered in dust, the water fountains have trash setting on them and have not been serviced or cleaned in, what appears to be, years, and the front entrance is littered with trash, dust and dirt. This seems to be a common theme among chain stores in DeKalb.
Follow up edit: I have returned 2 months later and nothing has gotten better. It has actually gotten worse. The comment from TJ Maxx was a hollow response to pretend they care about the condition of...
Read moreThe regular staff is great despite the store having HORRIBLE MANAGERS. Maybe if they spent less time hounding their minimum wage employees to get credit card signups (for THEIR quarterly bonuses) then maybe I’d actually see them up front during the busy hours. Everytime I check out, I feel very guilty. Because I know every employee is forced to ask if I want the store credit card, otherwise they are reticuled for low sign ups. That is no way to run a business and keep employees happy. Self-absorbed managers—sell your own credit card quota! P.S, instead of sitting in the back all the time, it would be nice to see you on the floor (and off...
Read moreThey need to clean this place better. The other day, my family and I were walking around the store. We went to the clearance aisles, specially the one closest to the wall in the back of the store. I noticed there was a mostly drank cup someone just placed on the shelf. It literally had MOLD in it. I had to go tell the 3 ladies standing at the registers who all just said "ew that's gross" and as I was walking away, I didn't notice any of the 3 making any movement to go throw it away/get it off the shelf. As we were leaving the store, all 3 were still just standing behind the checkout...
Read more