Placed an order in July. 1 Item was back ordered so my entire order was held - but they did charge my account right away. A few weeks later, saw that the item no longer had a back order alert and contacted the company as to why my order hadn’t been shipped. Got a lecture about how the item might still not be available. I asked why the rest of my order hadn’t been shipped (even though the other items were in stock) and was told that they hold the entire order until everything is in stock.Never saw this mentioned when I ordered. When I asked about that, I was told that it was stated in the company information pages. Huh? Why couldn’t it be noted when the order is placed? Come to find out that two of the items would not be in stock this year! Cancelled those items so that I could receive the rest...
Read more5 YEARS ago, I placed an order and they kept pushing the back order date back. I was going through health problems at the time, then Covid hit and the order was supposed to be canceled because it couldn't be filled, turns out, they never actually refunded my money, and have been sitting with it collecting interest for 5 YEARS.. when asked what they could do to make it up, I said sure, send me an item that wholesales for the same price buying the items now will cost me. After some back and forth, THEY DID. They made good on their customer service. Accidents do happen, and a stores willingness to own those mistakes, and make them right with customers, is what brings repeat...
Read moreI have dealt with Country N More Gifts for several years and have never been disappointed with their service, products & genuine desire to completely satisfy the customer. If there ever is a problem or delay they are happy to rectify it and quite often offer a better solution! I can honestly recommend you will not be disappointed buying from Country N More, just don’t hesitate. If you see it buy now or it will be gone!! It’s also nice it’s family owned. Suggestion: reward coupons for returning customers or discounts based on...
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