I don't remember the last time I went on a Saturday, they are pretty busy at Kroger. Found a walking cane in the cart we grabbed outside and was going to take it to customer service but there was no one there. A lady was standing at customer service waiting for someone and she was gonna ask them if anyone found a cane? I asked her if this was it? And she said yes! Well that was easy and who knows how long she would of been standing there waiting on help. It's too bad Kroger is short staffed, they have the friendliest service people. But, I would still...
Read moreLike the store however the girl working in the bakery Dec 22, 2021 at about 530pm was rude and has no sense of customer service. I was buying a cake for my daughter's birthday and the girl working flat out refused to write on a cake because she was doing something else "more important" (her words). It only takes a minute to write happy birthday on a cake. I wont ever waste my time or money at this store again. I will gladly stick with meijer...
Read moreKroger in Holt on Cedar and Willoughby is an excellent place to shop. They have the things I want without breaking the bank. Great service from deli to checkout 😊 I would advise against the Kroger on MLK and HOLMES RD. Everyone who works there appears to be absolutely miserable. They reflect that in service as well as no pride in the cleanliness of the store. It's always under stocked and no one knows how to help a customer...
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