Safeway Pharmacy — Local services in Denver

Absolutely abhorrent and dangerous pharmacy- a review by a medical provider.

Tech informed me that they would be able to accommodate filling a script that requires a specific manufacturer due to an allergic reaction. Went into the store, and the store manager (Megan?) told me that it is not there responsibility to ensure that a specific manufacturer can be ordered, and even if it could, it would require a district manager approval. She then told me that the specifics of my prescription were never communicated to me, which is a lie. I spoke to the pharmacist who transferred the script and she correctly identified the required manufacturers and informed she had clearly communicated this to Safeway.

I was lied to by the tech, told that ensuring the correct brand was available was NOT the responsibility of her staff, and then again lied to be being told that the information had never been properly communicated.

Since it is a controlled substance and had been transferred under false pretenses, the script is now worthless.

The audacity by the manager to lie to my face after her tech had lied to me over the phone about my medication makes me believe they are so desperate for business that they will lie to patients and put their health at risk.

Do yourself a favor and fill your scripts at any local competitor. This staff is beyond incompetent, rude, and have zero ethical qualms about lying to patients in an attempt...

As of now, it seems like they are hiring new people so maybe this will change (my most recent experience was pretty good) however, every other experience I've had has not been good. The techs are always rude and very clearly don't want to be there. They have no sense of customer service what-so-ever. The only reason i keep going to this one is because they seem to have less issues with stock than other places and it is the closest to my house. The females tend to be nicer than the males but the male techs are always so disgustingly rude. If you don't want to work in healthcare, get another job. YOU are choosing to do this as a career and customers shouldn't be punished because you...

My coworker and myself scheduled appointments for our parents (all over 70) to receive the Covid vaccination. My coworker had to schedule out a couple of days because she has to drive them. My mother still drives, so I made the appointment immediately. When they arrived, they were turned away, saying they are only vaccinating Healthcare workers. My coworkers parents received the vaccination a couple of days later, at the same pharmacy. I called to discuss this with the pharmacy and was called a liar. I know that corporate had not updated the pharmacy, so they...