Rent-A-Center — Local services in Derry Township

I've purchased a few items and am pleased with them..also the customer service is amazing. All the stars get taken away because of the scam that these rent places do. Very overpriced and right when I get close to paying my bill off the whole way...a fee or an extension is added to take more money and make the agreement last so much longer and cost way too much. At least if it was beneficial to my credit score, I'd understand maybe... Honestly I would buy more things if it was one set price and not all that extra money you guys charge for no reason. Also not being able to make payments in between so that we don't fall behind. It's harder to have the entire balance at once. Makes me want to just give back the merchandise and just quit. The employees have been so amazing, don't get me wrong, but as soon as I pay these items off, I will never go to a rent a center or an Aaron's..any type of place...

I have been dealing with rent a center for 10+years. Most of the time it was pleasant. Yes they are friendly as long as you are buying something...but when you have an issue ..they lie telling you they will try to help resolve an issue ..and never show!!! But I noticed that a month or two after our appliances are paid off..they stop working! When we bought the items we had insurance on them. We thought our insurance was still being paid for the items ..but it stopped once the items are paid for.... they never told us the insurance stoped. We called rent a center they said they would come by to see if there is anything they could do... NO ONE EVER CAME BY !! THEY ONLY CARE ABOUT SALES!! I WILL NEVER BUY FROM THIS...

I’ve been dealing with Burnham Rent-A-Center for 5+yrs and have always had a great experience with the staff there. They have gone above and beyond to get me what I needed from a bed to cellphones. And CJ has definitely gone above and beyond this last week. He gladly helps when I stop in with needing something. This past week he pushed my washer across to my house in the rain and the next day he brought over my dryer and helped us get it in the door and also got us the different plug we needed. Kudos to CJ and the team at RAC...