To say my shopping experiences here have been pleasant, filled with great customer service and welcoming would be a complete lie.
Every time my family and I have came to shop here , we have been followed around the store , making the shopping experience feel rushed , you feel judged as a shopper and it is the most degrading feeling I’ve ever had. We are repeat customers and would like to continue to shop here as they have nice jewelry , plants, etc. but this makes me not want to give them any business on my behalf.
The store has over 6+ cameras but be prepared for them to stare, and follow you without asking if you need assistance but to ensure you don’t steal. They constantly change the price of some of the jewelry (rings especially )even if you come every week, they even did it while we were there. One second a bracelet I had was $5 and they decided last minute to hike it up I would like consistent prices on all pieces and displayed so that it makes sense...
Read moreToday, I visited the store and I was very uncomfortable with the way a guy and lady follow and watched my daughter and I as we look at items. They have cameras in the store so why follow your customers! They have items that are not priced. Each time I asked about prices the store workers will look at one another. I decided to leave it alone. I don’t think they trust color people in their store. I will never return to this place. It smells and have on this loud non English speaking tv to where you can’t hear conversation. It’s not worth the trip or drive. I wish I could leave my review without...
Read moreDespite the store's appealing appearance, the shopping experience is marred by an unsettling practice: customers of color are often subjected to racial profiling. This involves being closely monitored and unfairly suspected of theft, with staff watching your every move down each aisle. Such behavior creates an unwelcoming and hostile environment, undermining the store's reputation and commitment to inclusivity. It is imperative that this issue is urgently addressed to ensure that all customers feel welcomed and respected, regardless of their race...
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