Banter by Piercing Pagoda — Local services in Dothan

Do not go to this place if you are piercing your yound child's ears. I just left from trying to get my 3 year old daughters ears pierced. She was excited and we let her pick her own earrings out. A nice lady helped us but you could tell she was new and learning. She kept having to ask questions to her supervisors who acted like they were too busy to help her, which ultimately took way longer than what it should have taken to complete the transaction, about 45 mins before we were finally asked to come sit in the chair. By that time my daughter was becoming impatient and started to get nervous. We went to sit in the chair and she started to freak out. The employees just starred at her. They werent nicely trying to tell her that it would be quick or that it would be okay. They just starred. Previously my husband asked if we could pay after the piercing had been done because we werent sure if our daughter would go through with it. We were told no we had to pay immediately. After a minute of trying to get my daughter to cooperate I asked if we could get a refund. We were told no, they do not do refunds. I asked if we could come back another day after she had time to calm down, again we were told no. HORRIBLE, INCONSIDERATE CUSTOMER SERVICE. We took the earrings we paid...

I wouldn’t recommend this place for ear piercing on a child. I called on a Thursday and was told they would do both ears at the same time, as long as two employees were there. I went the following day & was helped by the manager whom stated they do not do both ears at the same time & she would know since she’s in charge. At that point I should’ve went somewhere else being I was lied to. We went ahead & and I left her do the piercing on my 5 month old & one ear looks great, the other looks like she got way too close to my child’s face, they are not symmetrical at all. As much as I paid ($100) I would’ve Atleast liked to have been happy with the outcome BUT I should’ve taken her somewhere else. Don’t...

This is the second time i’ve stopped by here for a jewelry splurge! Marlee ended up helping me both times, and she was extremely patient and pleasant to work with both times. I asked loads of questions and she answered them very truthfully. I was also able to try on several pieces to steer away from the pieces I didn’t want to purchase, which was a bonus because I left with pieces i’m very happy with. The other girly sitting at the counter untangled my necklace for me :) I didn’t catch her name though. Thank you for your patience guys! I definitely recommend stopping by here for your next pieces! I’ll definitely be...