Physicians Revenue Group, Inc. — Local services in Downers Grove

WE ARE A SLEEP FACILITY. WE HIRED PRG AFTER HAVING A BAD EXPERIENCE WITH ANOTHER BILLING COMPANY. KEELA CAME TO US AND PITCHED A GREAT DEAL FOR THEIR SERVICES. PRG DID GOOD THE FIRST YEAR OF WORKING WITH THEM. THEY FOUND SO MANY MISTAKES WHICH WE WERE GRATEFUL FOR. AFTER THE FIRST YEAR, MANY PROMISES WERE BROKEN THAT KEELA SAID THE BILLING COMPANY WOULD HANDLE. THIS COMPANY MADE FRAUDULANT ENCOUNTERS AND WERE BILLING THE INSURANCE COMPANIES. KEELA SAID WE WOULD HAVE A TEAM THAT WOULD BE JUST FOR US. THAT TEAM CHANGED TOO MANY TIMES WITHOUT US KNOWING. THEY EVEN GOT A NEW CEO AND WE DID NOT KNOW ABOUT THAT!! WE ALSO HAVE RECEIPTS FROM KEELA THAT THE PEOPLE WE WERE DEALING HAD DIFFERENT NAMES. THEY POSE TO BE AMERICAN BUT ACTUALLY WERE OVER SEAS. WE NOTICED THEM LOGGING IN IN THE MIDDLE OF THE NIGHT TRYING TO GET OUR PASSWORDS. EVERY TIME I ASKED FOR THE HEAD MANAGER TO SCHEDULE A MEETING, THEY WOULD ALWAYS ASK FOR A ZOOM MEETING WERE NO ONE SHOWED THERE FACES, INCLUDING KEELA WHO IS IN AMERICA! A LOT OF ACCTS WERE NOT FINISHED BY PRG LEAVING PTS TO HAVE BALANCES OR CREDITS. WE TERMINATED THIS COMPANY SIMPLY BECAUSE OF THE FRAUDULANT ENCOUNTERS THAT SHOULD HAVE NOT BEEN IN OUR SYSTEM. THEY ALSO PUT OTHER EMPLOYEE NAMES ON THE POST BILLING AND THOSE EMPLOYEES DONT EVEN DEAL WITH BILLING. WE HAD SEVERAL MEETING ABOUT REMOVING FROM OUR TEAM AND THEY DID NOT COMPLY! KEELA YELLED AT ME THRU TEXT SAYING SHE CANT ALWAYS ANSWER THE PHONE FOR ME AS IF I CALLED HER 24/7. WE WROTE EMAILS TO THIS COMPANY CONSTANTLY ASKING THEM WHY ARE THEY BILLING COURTESY VISITS... NO REPLY. THE POINT IS THIS COMPANY IS NOT WORTH HAVING FOR A BILLING COMPANY. OUR CONTRACT ENDED IN MARCH AND WE LOCKED THEM OUT OF OUR SYSTEM BUT FOR SOME REASON, THREE PEOPLE FROM PRG HAVE BEEN IN OUR ACCT AS OF TODAY 6/5/2025!!!! MARCUS HOLMES WHO REAL NAME IS MAAZ HASHMI HAS ACCESSED OUR ACCT ALL THIS WEEK! WHY ARE THEY STILL IN OUR ACCTS? WHY ARE THEY NOT REPLYING TO OUR EMAILS ASKING WHY ARE THEY STILL I OUR ACCT. THEY ALSO REMOVED SOME CLAIMS THAT OUR NEW BILLER IS WORKING ON! THIS HAS NOW BECOME A BIGGER PROBLEM. WE HAVE STARTED TAKING LEGAL ACTIONS. THE AUTHORITIES AND OUR LAWYER HAVE BEEN CONTACTED AND ARE WORKING EXPEDITIOUSLY TO GET THIS PROBLEM RESOLVED. IM AMERICAN AND ALL OF MY COMMENTS ARE TRUE. I HAVE SAVED TEXTS AND EMAILS FROM THIS COMPANY AND THEY WILL BE NOTIFIED SOON....THATS IF THE REAL HEAD QUARTERS...

Physicians Revenue Group delivered services in line with our expectations throughout the course of our engagement. Their billing processes were carried out consistently and without disruption, contributing to a stable and reliable operational experience.

We would like to acknowledge Ms. Ashley, Mr. Waqar, and Mr. Abu Bakr for maintaining clear and professional communication. Their responsiveness to our needs helped ensure that day-to-day requirements were addressed in a timely and effective manner.

While the overall experience was smooth and dependable, we recognize that every partnership can benefit from continued refinement. We welcome any suggestions on how to strengthen our collaboration further and encourage open dialogue on areas where mutual improvements can be made. Thank you for your commitment to service reliability.

One of last year’s standout moments was visiting PRG headquarters in Lahore, Pakistan. The team’s warmth and professionalism reflected PRG’s core values—respect, hospitality, and collaboration.

We were honored by the gracious welcome and grateful for the support of Brother Mazhar and his driver in navigating the city.

A highlight was touring the residential school supported by Mr. Mansoor Ahmed. Led by Colonel Saheb, the visit demonstrated PRG’s commitment to meaningful community investment and benevolent leadership. It wasn’t just a school—it was a living expression of PRG’s mission.

Experiences like these don’t just strengthen professional connections; they reaffirm the values PRG embodies every...

Company continues to call my workplace, even though we have told them many times we are NOT interested. Rep is SUPER pushy and when I ask to be taken off the list, they insist they will call back at another time. My workplace is not included in here so you will not find me as your client. But I just have to leave a negative review on your marketing practices and cold calling potential clients. When someone says they are not interested and to not call back, you need to respect that and move on. Not try to continue to push your agenda.

01/26/2022-- In response to the Response from owner. I specifically said in my review, you would not find me in your system as we are NOT clients of yours. This is my PERSONAL account and not linked in anyway to my job. I find it again GROSSLY inappropriate that you would look me up on FACEBOOK and try to private message me. This is what I am talking about! Its almost predatory. Stop going after people in this manner. When they say they don't want to be contacted, acknowledge and respect that. Please do not contact me by any other means. I wrote a review because I have personally told your reps several times we are not interested in your services please don't call back, and they just have the attitude of ok, your not the owner so Ill continue to call until the owner says otherwise. My hope was that you took my information to better train your team to respectfully stop calling when multiple calls have been made and the practice is very clearly NOT interested. Wish you...