Empire Liquor — Local services in Downey

They never answer the phone like how hard is it to pick up it only takes a few seconds to answer 1 question vs walking all the way down the street to find out they don’t have a certain item especially if your having a terrible headache & u tell the guy hey I’ve called so many time why didn’t u answer had to walk all the way over here …just for the guy to yell at you in your face saying “why you call me so many times that was you?! what’s wrong with you” like really? I had a bad headache as it was i mean they usually have a variety of stock don’t get me wrong but how am i to know what’s in stock a simple pick up the phone would be nice & not yelling in...

I recently had a concerning experience at Empire Liquor. After purchasing a lotto ticket, the cashier almost didn't give all the tickets to me. It felt like they were about to keep the ticket I paid for. This kind of behavior is unacceptable and raises serious trust issues. I hope the management takes steps to ensure such incidents don't happen again. Be cautious if you decide to shop lotto tickets here specifically if you going to buy a lot of different tickets like me who purchased $120 worth of tickets...

Really clean, always stocked with our favorite drinks, Customer service is excellent always polite and friendly Highly...