Screw this place. I left two POPs here for a signing event, I picked them up and realized that one was damaged. I knew this damage happened at their store because I took pictures of the mint condition PoPs when I dropped them off. The owner Oscar tells me that he has some spares that were signed but I would have to come back for them. He tells me to come back on another day that is another signing event. I come back on that day and try to explain to the staff that I’m not here for the signing event I’m just here to pick up some pops, the staff very rudely tells me to get into a very long line.. again I was not there for the singing event.
Eventually I make my way to the front and explain that I’m following the owners instructions and just coming back to pick up a spare PoP since mine was given back to me damaged. After some more confusion eventually I am let in and told to come back another day. I didn’t see the owner Oscar that day..
So again I come back, this time I do see the owner Oscar and he gives me the spare signed pop although it was not the signature I originally requested. The owner then proceeds to tell me that one of his employees told him I was being rude and making a scene and I that because of that I am banned from any future events. I was shocked to hear this.. sure there was some confusion but I certainly never made any scene. The irony here is that this could’ve been avoided if the owner didn’t tell me to come back during a very busy fan event.
So, bewildered by what he is saying I ask him.. What exactly did someone say I said or did? And he couldn’t even answer that question lol So let me get this straight… Your staff damages a Pop I left at your store for a signing event… then you tell me to come back to pick up a spare during another extremely busy fan event.. when I get there your staff is very rude to me and nobody is willing to understand that I’m not there for the fan event but to pick up… so after being inconvenienced twice now you ask me to come back again.. and when I do I end up with a pop that has a different quote signature than the one I originally requested that your staff damaged then you tell me I’m banned from future events… but you cannot tell me exactly what I said or did to justify being banned? And prior to this I had several interactions with you and your staff where I was perfectly polite LOL screw you!...
Read moreI've been going to events at OG Collectibles for over a year now and I seriously wish other places would take note. Yes, they have a super cool store front with lost of great products like funko pops, pokemon cards, video games and other nerdy trinkets, but they have made a name for themselves as THE store, that host the best autographs in SoCal. From the sheer amount of signing events (which seem to happen every 3-4 week's which is wild) to the ease of not having to wait hours in line and to the professional and friendly team who make sure to take things seriously, without taking it TO seriously, they've made a system where every Anime grapher in the area knows and respects them. Even their drop off and send in option is handled with great care. They've helped me complete some posters and prints that I've been working on for years, so I always look forward to announcements. Let's hope they continue to grow and do bigger and better things! I'll be there! THANKS OSCAR AND...
Read moreThese guys are awesome! If you're looking for a video game and collectible store that caters to both the hardcore collector and the average consumer look no farther. They are always putting on events like swap meets for gamers in the parking lot and other rad stuff. I am something of a collector and these guys not only have insanely rare stuff but they also have unbeatable prices.
Just hanging out there browsing is a delight. Watching the staff answer questions that can be incredibly vague descriptions of half remembered video games and then finding the exact item the customer was seeking is incredibly fun too.
The gang at OG Collectibles kept everything safe and clean during the COVID apocalypse and STILL managed to stay open and put on events to keep the best part of being a gamer going: the community! Thanks for everything you guys do. I will always look for an excuse to drive out there, and I love...
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