One of a Kind Restoration is by far the epitome of the emergency restoration and response sector. A person can be assured from day one, the individuals in the office like Marisol and those who are in the field like Christian and Alberto are professionals through and through. Their commitment to customer satisfaction can only be attributed to excellent customer service, prompt effective communication, detailed oriented, empathy to those who have had a repair to their home due to a disaster, on time schedules, explanations that are not too complicated for a layperson, and availability when questions arise. The One of a Kind Restoration team does it with grace and a smile. Their restoration work is fantastic.
If you have a burst pipe in your home, like I did, do not hesitate for a second to call One of a Kind Restoration IMMEDIATELY.
One of a Kind restoration does not set the âbar,â they are the âbarâ for all other companies to meet, but will never get close to the standards put in place by One of a Kind Restoration for the simple fact of customer oriented service.
Thank you One of a Kind Restoration. You...
   Read moreThe main floor bathroom tub broke and was leaking into the finished basement for almost two weeks before it was noticed. What a mess of wet and moldy carpet, clothes, furniture and memories. The crew at One of a kind Restoration was wonderful. They came out and did the estimate and were very reassuring that it could all be cleaned up and they would take care of everything including communicating. When the crew came out I wasnât able to personally be there and I was very worried about my pets and people coming in and out etc. Gary said he would be here to make sure I was comfortable and he would keep an eye on things. I felt confident that they had it under control and it would be done in about two days. Thank you for all your help in making this household disaster a bit more manageable. Everyone we dealt with at One of a kind Restoration was so helpful, empathetic, and patient ... putting up with many, many, many questions. Thank you guys for all your help in doing the water damage...
   Read moreWhat an awesome job Stefan and his crew did!! We had water damage coming from the vacant upstairs unit at our condo. We were all out of town and so was our tenant. One of the other owners recommended we call Stefan. He gave our spare key to Stefan and the rest was history.
Stefan and his crew led by Gary and Tony/miguel not only cleaned everything up but put fans in to avoid mold as well as clear out all the furniture where the water was. They exceeded my expectations with their professionalism and quality of work. The process was very smooth and very efficient. I am very happy with the entire process....
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