DICK'S Sporting Goods — Local services in Dublin

Wish I could give zero stars for my experience. I was walking towards the entrance of the store to grab an item near their, and a worker gave me the most aggressive stare and walked in front of the entrance as if to block me. Then I saw her signal to another worker, and that worker came up and asked me if I needed help with anything in the most condescending passive-aggressive tone. If it hadn't been for the need to get this present for my little brother, I would have walked out of that store and not given my money to this business. Ik I don't look like the general demographic of the people who come to this store, but that doesn't mean you need to constantly watch me move around the store.

In fairness, though, the workers who were in their respective departments were very knowledgeable and accommodating to my needs. But I'm not a fool. I can distinguish between accommodating and condescending.

To the two workers who did that to me, I wish I had your names, but I'm not as impractical as both of you. I liked how both of you were still hovering over me when I was at the register paying for my items. You'll get my $200 today but never again. Hopefully, other POC see this and steer clear.

Seems like a good store, but you unfortunately have some people with a bad judgment of character. And it only takes one person to ruin the dynamic. I wish I could say I was exaggerating but this is truly honest.

To the workers who did what they did I hope you read this and you make that change within yourself besides that everyone...

I recently purchased a pair of shoes from Dick’s Sporting Goods, and the experience has been nothing but disappointing. When I bought the shoes on Thursday, I specifically asked about the return policy. However, the sales associate failed to mention a key detail: if the shoes were worn, they couldn’t be returned.

On Friday, I wore them around the block, only to find they caused significant knee pain by the time I got home. On Saturday, I went back to the store hoping to return or exchange them for a different pair. I was upfront with the store manager, Dino, about having worn them briefly around my neighborhood, explaining the pain they caused.

Unfortunately, Dino was not only unhelpful but also rude, condescending, and downright discourteous. His response was essentially that I should have “tried them before I left” and insisted there was nothing they could do. I asked about exchanging them or even getting store credit—nope. His final suggestion? To return them to the manufacturer. He even made an absurd analogy, comparing my experience to not being able to return a bat if it didn’t help me get a home run.

In short, Dick’s Sporting Goods clearly doesn’t stand by its products or support its customers. If you’re considering shopping here, be warned: try items on in-store, then buy them somewhere like Amazon, where you’ll actually be able to return them if they don’t work out. And above all, Dick’s should be more transparent about their restrictive return policies so customers don’t end up...

One of the worst return policies around.

I’ve shopped at Dick’s for years and regularly spend a few hundred dollars a month there — shoes, gear, basketball equipment, you name it. But after this experience, I’ll be taking my business elsewhere.

I bought a set of dumbbells for my mother-in-law ($70+), still unopened, with the original receipt. She decided not to use them — totally fine — but when I tried to return them just outside the 90-day window, they said the only option was to process it as a no-receipt return. That meant I’d get just $19.99, the lowest price in the past 90 days including any coupons or promos.

Even though I had the receipt. Even though it was unopened. Even though I spend tons of money at this store.

Most places would at least offer store credit or some form of acknowledgment when you clearly have the proof of purchase. Costco, Target, even Amazon are far more customer-friendly.

I’ll be shopping at those places going forward. I’m not going to keep supporting a store that treats loyal...