The food is okay, but those running it are unwilling to do even the simplest of modifications. They have BBQ Chicken, and they have Kalua pork... but for some reason there isn't a single person in the restaurant capable of putting both on a plate together and selling it.
I wouldn't care if there was an up charge, or if they chose the most expensive combo, to swap one of the items with. These aren't prepackaged meals that they would have to disassemble, It's a simple plate meal, and would require no extra work.
It is sad to see the level of inflexibility, when asking for something that is literally no extra work, and costs the...
Read moreMy food was horrible... it was my first time in. The customer service wasn't bad or good. I ordered the Teriyaki chicken plate with a side Asian salad. The Asian salad wasn't what it said on the menu at all. It was just a side salad. No shredded cabbage or shredded lettuce. The teriyaki sauce was so water down, it had no flavor, neither did my macaroni salad. The chicken didn't have the char flavor I love and they charged me $1.99 for a huge side of salad dressing when I asked for another small size. To top it off there was a hair in my salad, so I didn't even eat it. I...
Read moreTotally not authentic Hawaiian. Absolutely no spirit of aloha. I asked if they had two of my favorite Hawaiian dishes and they looked at me sideways and rudely and ignorantly said "we only sell Hawaiian food here" yeah buddy except that's what I'm asking for. Rude. Disrespectful to me and my people's culture. Not a single ounce of aloha spirit. And no one would even say it back to me. Smh. Look just do me a favor and close shop and open up something you can be more authentic about and not disrespect me and my culture to my face. Shameful...
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