Michaels — Local services in Dubuque

• cannot seem to alter heading. I wrote this review for Catfish Charlies in Dubuque, IA.*2 people in my family have gotten ill at Catfish Charlies after dining here, on two different visits. The visits were six months apart. The accoustics are very poor, so if you have a hearing deficit carrying on a conversation is difficult when resturant is busy. During my recent visit when my wait staff asked how my food was, I explained that one portion of the meal was very questionable, they had no idea how to reply to my politely worded and instead asked me if I had ever had the food item before. There was no offer to substitute another item. This restaurant needs improvements and if they improved their food spices and textures, staff training and even spruced up the back deck area and landscaping it could become a more attractive place to visit. Location is everything for this restaurant, as it's situated in a marina; I don't think it would do as well if it...

Recently, I went to Michael's (after being at other craft stores) to find a special paint. I had no idea what it was called, didn't know if it was acrylic or oil, so I wasn't getting my hopes up since I had no luck at other places, but I knew what I wanted to use it for & that was about it. As I walked toward the paint aisle- an employee asked if she could help me, she was so friendly I began to try my best to explain what I needed & she was amazing! Her nametag said 'Tish'. Tish listened intently, took me to another aisle & proceeded to give me a few options! What a pleasant surprise ~ she was courteous, friendly and knowledgeable! So thankful I decided to go to Michaels and extremely thankful for their awesome employee - Tish! She is definitely an asset to Michaels. Great customer service is so important- that is what keeps people coming back! Now, Michaels will be my first go-to place for my craft needs! Thank you & a big...

I visited Michael's in Dubuque tonight to exchange a string of beads which had quite a few broken pieces on it. Apparently, according to Lee the cashier, I would have to pay an extra $5 to exchange my beads. Apparently this was because I purchased them with a "buy 3, get 3" deal and it would only return half of the value to me and then I'd have to re-purchase the non broken beads at full price. This didn't make any sense since I was just exchanging the broken string of beads for the same exact string of beads not broken. She became extremely rude with my wife and I (in a strong passive agressive fashion) and eventually allowed me to return the string at full price and I rebought the new unbroken string at full price. She then aggressively shoved my bag towards me to get out of the store. I work in retail at all levels and have never experienced this level of...