Crunch Fitness - Duluth — Local services in Duluth

Very excited that the Duluth location opened close to us! We go in the mid-mornings, so we don’t usually encounter the crowding issues and parking issues that a lot of people complain about. A little more staff at the front desk would be helpful, though, because half the time, we’re waiting in line to be checked in because there’s no one there (!!) or the only person working there is busy helping someone else. Also, I like their group fitness classes, but they need a better system/flow for checking people in for the classes because there is always a long line for that as well, even in the mornings.

The staff is nice and friendly, and the trainers/coaches on the floor are super friendly and helpful when you ask for help. But best of all, I’m so glad I met Hales!! She is the best personal trainer one could ask for. So very friendly, encouraging, motivating, caring, and knows how to work with a wide range of individuals with different conditions and different fitness levels (and according to the trainer profiles, she’s the only one who specializes in senior fitness). I appreciate Hales checking in before and after each session to see how I’m doing and adjusting our sessions accordingly. Hales makes every training session fun that I actually enjoy working out with her and look forward to each session—she keeps me engaged and is always smiling and so positive—thank you for making my “return to fitness” journey so fun and motivating!! 5 stars for Hales!! (4 stars is...

I came to try crunch fitness for the first time and unfortunately it will be my last. Crunch fitness Duluth needs to remove Vishnu from the front desk. I came to try the new gym. I approached the front desk, explained to Vishnu that I tried to signup for a guest pass on the website but for whatever reason the email wouldn’t send. He was very dismissive and insisted there was nothing he could do to help me. He said if I was interested in a membership then he could help me but without an emailed guest pass to the Duluth location I was SOL. He also stated that they didn’t always offer the free guest pass (mind you the gym just had its grand opening). He offered to have me speak to a manager, who never showed up. While I waited, pissed that I’m having to fight my way in to try a brand new gym, he continued to help other guests. It occurred to me to try a different email so I did and the pass immediately sent. I showed it to him and he finally let me in but how unnecessary was that interaction? My first impression of Crunch Fitness Duluth was terrible. I try the gym, less than impressed, and finish my workout. I luckily encounter Jordan on my way out to collect my ID. He asks if I’m interested in a membership and I tell him no and explain my interaction with Vishnu. He apologizes and hands me a free pass to use at any Crunch location. Imagine that. A free pass just handed to me. Needless to say Crunch Fitness Duluth will not be seeing me again. Thank...

I’m trying to withhold judgment, but so far I am so disappointed. My workout started with 10 to 15 minutes of circling the parking lot because there is literally no parking. Last night I just had to park over behind the entire shopping center at the condos and then I walk over. And I promise, the place looks like the mall at Christmas time. I’ve never seen so many people in a gym in my entire life. No free cardio equipment, no free exercise equipment. Everything has people waiting in line for it. The sauna and the woman’s locker room had us packed in like sardines and two of the women were complaining about having to stay til 10 at night to finish their workout because it was so packed. . When I asked the guy at the front desk if it was always this busy, he kind of winced and said “it’s not quite this bad in the mornings”. I think crunch tried to put way too much gym in too small of a space, and then they just sold the hell out of as many memberships as they possibly could. The front desk guy also said, once the newness wears off it won’t be this bad. I was so excited about this gym so now I have to decide if I want to wait several months to see if it gets more manageable. We’ll see if it gets better, but right now it doesn’t hold a candle to my planet fitness down the street. Oh, and I really feel sorry for all the other businesses in the shopping center. There’s literally no parking for their...