United States Postal Service — Local services in Duncanville

Nina scanned a different label on the receipt than she put on the box. The shipment didn't get delivered the next day as it was guaranteed, but since she used a different label on the actual box, the tracking on the receipt doesn't show delivered and therefore we don't get $75 back for not fulfilling their obligation. I went there 5 times to get this resolved, while I was there, I witnessed her sending customers away because she doesn't know how to do that and told them to come back Monday. She couldn't help me either and had me come back several times. The postmaster is telling me I need to wait for the package on the receipt to show scanned delivered, how is it going to show delivered, if it was only one single package and it was already delivered under a different tracking number? The postmaster, has zero customer service skills and walks away ignoring customers, for that alone anyone working for a different company would be fired. Nina needs to learn how to do her job as she's either not capable of simply (you'd think it's simple enough for someone to do) placing the correct label with the correct tracking number on the receipt she gives out, or she's trying to scam customers on purpose. The postmaster needs a serious reset to her attitude towards customers by someone above her and maybe find another job where she doesn't have to provide customer service, as she clearly has no idea...

Lock me out my own po box didn't get a notice saying renewal or even a final notice saying time to renew just lock out I have my important mail coming here I pay for a po box so nobody can tamper with my mail instead I get lock out now I have to go to the post office 1st thing in the morning and listen to them lie and say we'll we sent it out an didn't send anything I been having the same po box for 6 years now all the sudden I don't get my mail on time an now my key doesn't work out of 6yrs is a long time never missed a payment an always on time an sometimes early before the due date of the payment and paid in full an card never Declines 6yrs is a long time now all these sudden I'm lock out without notice an my mail is still coming there hmmmm make that make sense why would I stop being faithful now an I been on Time every...

Giving 2 stars because I believe the employees in the office are grouped with the ones who deliver the mail/packages. ... That being said the office people are fine. They are mildly friendly and work at a regular pace earning a wage... Nothing more, nothing less. On the other hand, when receiving mail and especially packages the carriers are HORRIBLE! They leave your packages outside and don't bother to knock even if you have a LARGE sign to knock and NOT leave packages outside. Just rude and inconsiderate of people and their protection from theft..... Same go for the mail. They seem to enjoy seeing our mail and packages destroyed or stolen, why else would they leave it in bad conditions and not even attempt to give a knock on the door or follow directions. I've lovedin 2 different places in 75137 and this is my...