CVS Pharmacy — Local services in Duncanville

Train the pharmacist (Kim) to be more compassionate and to find out what the problem is before making a call, I went to pick up my son's prescription after i was told that it was not covered and i had the doctor to send in new rx (medically brand necessary) so when i went to pick it up it was filled as generic, so i left the medication in the drive thru window and came inside at that point the rph threw the prescription across the counter and stated i had left the pharmacy and she was not going to refund my money back but i did not and she call the police, i called my son's doctor office and spoke with nurse and the police and store manager (Detria) heard her say the prescription should be filled for the brand. I called customer relations and that is when a male Rph called me to give me a refund. I feel like no customer should be treated that way. I wanted the distric mananger (Tim) to call me he did not so i called the male Rph and he provided me with his phone # I left serval messages and no response from him....

I was told to make sure I request a refill of my life saving medication 5 days before I run out. They changed when the prescription was going to be ready 3 times. I went to the pharmacy because I couldn't get anyone on the phone. They told me it's not in stock and they will have to order it even though I requested the refill 4 days prior. I am in the process of changing pharmacies. I DO NOT TRUST CVS PHARMACY!!!!!!!!!! If you are taking medication that your life depends on, I DO NOT RECOMMEND CVS PHARMACY!!!!!! Also, I had to take off work to get samples from my neurologist. This CVS store has trash all over the parking lot and everytime I went in there the carpet looks like has is never been vacuumed. I will no longer shop at any CVS...

I made the appointment online, got the time I wanted the same day. I checked in and it was no wait. All my vaccines were available and it was quick and easy. The guy that administered tge vaccines was knowledgeable and quick. Easy in easy and out in no time. It was a great experience for the first time. I will go back...