They have a nice selection of items but the staff is constantly in flux and half of them don't know what they're doing. I have watched them split up a special edition Playstation and controller combo (this decreases the value of the items significantly) one time I bought a Nintendo Entertainment System, I brought it back after 2 days because it didn't work and they refused to refund me or give me store credit. I was told that it's standard at sale to let customers know that they have 24 hours to return items or they can purchase a warranty. Neither of these things were told to me at the time of sale, and the return policy is not printed on receipts. It should also be known that this is a chain pawn shop so they offer about 25% of what an item is worth when you are selling it, so just don't expect to get a lot of money from them. All in all not a great experience. The staff aren't very knowledgeable over their own policies and customers are at a high risk of purchasing...
Read moreThis is a pretty alright place. You can find games for real cheap. However, do not try to buy a console from here because A.) The price is a little steep for some of these consoles and B.) The return policy is awful if you don’t buy a protection plan. The policy states that if you are given a defective product, you have 1 DAY to return for something of equal value “as determined by EZPawn” or store credit. Finally, there’s a good chance that you’ll be waiting in a line of 3-5 people on average despite there being 3 registers.
TL;DR Although you can find games for a cheap price, the price for a console might seem too steep for some people. The return policy is awful if you don’t buy a protection plan and there will usually be a line of...
Read moreThis place is so unprofessional waited an hour to try and sell my PA system bc they where short staffed not to bad but the the lady was so rude I hooked it up played it for her I didn’t have the right aux and she wouldn’t let me use a phone on the shelf like I did the day before so a customer behind me hands me his phone I play it for her it all worked she then ignores me afterwards and talks to another coustmer then some other lady comes from the back asked who’s next I said I am she asked what I had so I explained it again she looked it up said they had stands and a case so I told her the case is the speakers and and the stands are in the box she then called me a smart ass and told me I could sell...
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