Model Home Furnishings — Local services in Eagle

I am very disappointed in Model Home Furnishing. Back in December I had a couch delivered to my home. In just a few months, the couch was pilling and looked terrible. When I reached out for help, the manager was unable to do anything about it because "pilling is a normal part of wear." Normally, I would agree with this, however after only owning a piece of furniture for a couple of months, pilling should not occur, especially in a couch that wasn't cheap. Their solution was for me to go onto amazon and purchase a "depiller" and they would compensate by putting however much it costs on a store credit. I mean.. SERIOUSLY? I am beyond disappointed in the quality of couch I received from this place even when they assured me no one has had any issues with it. I expected way more from them considering my family and I have been very...

I was excited to have an opportunity to peruse catalogs and find the perfect bedroom furniture... The staff is very pleasant, but not knowledgeable about the bedroom furniture they sell through their catalogs, did not know if the furniture was dovetail quality workmanship, had to call the vendor to ask questions even though the information was in the catalog in abbreviated form. The building was freezing cold and when I inquired about this, I was told that is how the owner likes it. Not a comfortable environment to sit in while freezing looking through catalogs. Their pricing is also higher that Decor Furnishings for the same cataloged furniture. I recommend visiting both places and you decide which offers a better environment and pricing. ...

If I could give 0 stars I would. We purchased a chair and a couch on memorial day, was told they should be there by our move in date by the end of June. End of June comes and nothing. My boyfriend and I called many times with no answer. Finally we get a date.... July 17th. We told them to resend the order but they told us they'd deliver what they have and bring the last piece of our couch when it arrives on the 17th.. we have yet to receive it and haven't been notified at all. I've called again today. Dont buy...