Staples — Local services in Eagle

Update: Another visit to the same Staples about one year later. Morgan was outstanding! she reminded me I had a coupon on my Amazon return which saved me 15% on my purchase. The staff members have upbeat and friendly attitudes! I believe they go above and beyond!

Prior Review: I admit that I wasn’t looking forward to visiting this store based on the poor reviews on Yelp. I visited the store twice within two days and had a great experience both times. I had tedious orders with lots of individual items. Carson was my cashier and he was professional, patient and kind. Carson went the extra mile and introduced me to the Staples app and found an additional $30 in savings. Carson could have easily skipped over telling me about the app. The store is clean, stocked and well organized. I was getting school supplies and the prices were better than Target, Walmart and Fred Meyer. Kudos to this particular Staples - you earned my repeat business. I hope you recognize Carson for his outstanding...

I went into the store at 815 PM (45 minutes before close) to find a completely dead store. The employees outside of the print center were all in a circle talking about life stuff and the print guy was literally gazing at a computer screen about 5 feet from him... ( not using the computer just gazing...)

I went in to have them bind some forms for me and the print guy tells me they can do that. I ask can I get it tonight? "Sorry we can have it to you by tomorrow before close." .....

Binding takes like 5-10 minutes max. There is no one else in the store and they are obviously not working on anything so I am not sure why they could not help me. So I say "Okay I will go somewhere else." He responded with " okay!" If one of my employees let money walk out the door because they didnt want to work I would fire them..

I...

So I went in, wanted to see how the store employees were doing their jobs and there were rumors as to how they would operate at this location. They were absolutely wonderful. The tall guy in chairs knew his way around, i unfortunately don’t remember his name but it related to a horror movie, and then I went to ask about printers and computers. The tech helped me with printers, very knowledgeable about printers especially hp and brother printers and when I asked which computer would work best when I get a new computer because thanks windows for no longer supporting 7. He offered to look at my computer to determine the best models to work with when I decide to switch. I appreciate their...