I ordered my food through the app ahead of time because I have a 30 minute break for lunch. I got there and spent almost 20 minutes in the drive-through because they were so slow then received my food and as I pulled out of the driveway, realized it was the completely wrong order and it was missing a bunch of things from what I paid for so I had to go around and park went inside told them that my order was wrong and got an incredible attitude from the girl that was working behind the counter. I don’t know if she was a manager or a supervisor or just an employee, but she seemed to be in charge and she tried to say that the order that they gave me on accident belonging to someone else was exactly the same as what I ordered. I told her I had the receipt to prove that it wasn’t and with an attitude, she just told the young man to fix it and walked away. I did not receive some of the items that I paid for because I had 10 minutes left on my lunch break and they barely were putting them down into the fryer after I complained. I will never ever go to this restaurant again and I don’t recommend that anyone else does either. A person walking out of the restaurant as I passed by him saw the bag of food in my hand that I was taking back inside and he shook his head and said it’s not going...
Read moreAfter waiting 20 minutes, our order number was called only to be informed that they've run out of original chicken breasts. When asked if I would like extra crispy instead, I say "that's fine" and return to my seat. 5 minutes later I get called up again, this time to tell me they've run out of extra crispy as well. 40 minutes later I finally get my food and the chicken is dripping wet with scalding hot grease. After patting it down and waiting another 5 or so minutes it was finally cool enough to eat. Overall, the food was good, but they prioritize the drive-thru at this location to the extent that the lobby customers are completely forgotten about, often until the food has already all been handed out. On a previous visit at this location we waited nearly an hour before being served and nothing was offered as consolation or recompense either time, even after filling out the KFC survey. KFC simply sent me a boilerplate apology letter that I'm sure was completely automated by...
Read moreWe haven't picked up chicken there for quite some time; we were all hungry for some KFC so we picked up a bucket last night. We will definitely not be eating KFC for a VERY long while.. Like never! Worst KFC I've ever eaten... And this from a person who has been enjoying their chicken for 40 years. We took a picture if the minuscule pieces.. We think they were wings.. If it didn't cost so much it would have been funny and so ridiculous.. They were the size of perhaps a pigeon wing.. Or a chicken nugget size only with a wing tip attached. 3 of these "pieces" we're in our bucket... And actually counted as one piece each. The final disappointment was how completely dried out all the pieces from our bucket were.. Picture Clark, in the movie Christmas Vacation, eating the dry turkey.. Yep... That dry! Pretty awful! Looks like another restaurant from the good old days has died out! We felt cheated in both money...
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