SEPHORA at Kohl's — Local services in East Brunswick Township

This marked my second visit to the Sephora within Kohl's, and I must say, the experience was as seamless as one might hope. Ample parking was readily available, including spaces accommodating those with disabilities, and access to the store was utterly straightforward. Upon entering, I approached a sales assistant who seemed to anticipate my arrival with an air of professional readiness. My wife and daughters had enlisted me to procure specific beauty products, thoughtfully providing photographs to ensure I encountered no confusion. A mere glance at these images by the sales assistant had me efficiently relieved of my task—and over two hundred dollars—as I departed the premises in record time, albeit not without a tinge of amusement.

Sephora truly excels in creating a shopping environment that is both inviting and effortless to navigate. Their sales staff are evidently well-trained, possessing an intimate knowledge of the products they offer, which undoubtedly contributes to their swift and proficient service. Although I am fortunate not to be tasked with such errands on a regular basis, I find solace in the fact that the combination of visual aids from my family and the professionalism of Sephora’s personnel makes the endeavour unexpectedly manageable. It is a rare alignment of efficiency and convenience that renders the experience rather painless.

This particular Sephora maintains an impeccable standard of organisation and cleanliness, reflecting a commitment to excellence that one cannot help but admire. The aisles are meticulously arranged, making it remarkably simple to locate items, and the overall ambience is one of understated elegance. Whether for the seasoned shopper or an occasional visitor such as myself, this establishment offers a level of service and accessibility that is difficult to fault. Indeed, it is a shining example of retail...

The worst Sephora I’ve ever been to. I will never return and will tell everybody, including random strangers, not to come here. Management was condescending and smirking as I explained my issue. I was told I wasn’t allowed to get items that were visibly in stock- yes, it’s as strange as it sounds. Rude and unhelpful staff (apparently my concerns were comical), and unnecessarily judgmental. I spent an hour and almost $400 to be treated like trash! NEVER...

This store needs a major staffing overhaul. I been to this location three times in the past two months and all my experiences have been the same. Unprofessional atmosphere and down right rude employees. I will not go in to full detail, but I don’t appreciate being spoken to in a condescending manner when I am spending a lot of money. Sephora, do better with your...