David Alan Caterers — Local services in East Hanover

PLEASE READ EVERYTHING BELOW AND LOOK AT THE ATTACHED PHOTOS TAB WHICH INCLUDES TEXT MESSAGES SENT AND RESPONDED TO FROM DAVID ALAN OR SOMEONE PRETENDING TO BE DAVID ALAN UNTIL THE END......

I am sad to have to write this review, however David Alan personally let me and my family down this Christmas 2018. I know that a lot of you know me that live in the area and while I don't normally write negative reviews on any other company, I feel compelled to write this one, since David was involved and told me that he would make things right, which he did not. My Sister Alexandra ordered a tray of 8-10 Beef Wellington's for my family's 2018 Christmas Dinner in Baltimore and she did it on November 26, 2018. She picked the order up on Saturday December 22, 2018. One of the employees put it in my Sister's car and when she arrived in Baltimore for our family gathering, she brought the tray inside. I looked at it and thought this is not what we ordered. When I took the cover off of the tray, it was a long Filet Mignon that had some seasoning on it. My Sister immediately called David Alan and left a message on their voice mail Saturday evening. By Sunday morning at 9AM her message had not been returned and she called again and spoke with an employee that asked her questions about her order. She explained to the employee what had happened and he said he would call her back. He got his boss David Alan involved and he called her back again to get more details. When David called my Sister he was further questioning her about what happened and after his review realized that they made a mistake. However, he also said that she had a Filet that was worth $179.00 verses the $89.00 for the order that she placed. He then said that they were going to make things right and my Sister asked me to get on the phone with David, which I did. I spoke to David and he assured me that he was sorry and planned to make things right by sending an over night (FedEx) of the original order that my Sister made with them. I was pleased that David had personally got involved and believed that he would make things right. After all, it was my idea at Thanksgiving to have Beef Wellington for our family Christmas Dinner and my Sis recommended David Alan's place knowing that they have great food, which they do. My Sister did not hear from David Alan as of 9:11PM Sunday December 23, so she sent him a text to get the tracking number for his promised shipment. He responded this morning at 6:21AM saying that he had tried to make things right, but that FedEx couldn't guarantee the shipment or temperatures or whatever. Why did he wait 12 hours to let us know that it wasn't happening? It seemed strange to me since Omaha Steaks ships beef all over the world using dry ice, but whatever. If I hadn't spoke to David Alan myself, I probably wouldn't have written this blog, but he promised that he would make things right to me for my family for Christmas. David, my personal message to you is that if you make promises, keep them especially when your company made mistakes and you are in the food business. My family was counting on you to do the right thing,since you promised that you would do especially at Christmas. I will certainly never use your company again. Why would I support a company that doesn't keep their word regardless of how great the food is that's prepared? Christmas is a family gathering David, and you should have kept your word even if it meant sending a delivery down by car....

The response below from the so called owner David Alan isn't even real...I called the catering place after his message was put on Google 5+ months after the disastrous event, and after a week of me leaving a message to contact David Alan I received this message after I left my name and number...Either this guy is a complete Moron, or he has people working for him trying to make his reviews seem all good and friendly...This place David Alan is a complete joke....Please go to the Photos section and look at the text messages sent back and...

David Alan Catering made me look like the heroine when I was the Executive Administrator to The Group President of the Accessories division at Liz Claiborne where I loved organizing all of the Holiday events. He always worked within our corporate budget and everything tasted & looked over budget! He was always my first call for every event.

Fast forward to me being blessed with our first baby & on Isabella Rose’s Christening Day May 22nd 2021, David Alan Catering made our event absolutely spectacular! Elegance personified!

Lisa Wesselius really poured her heart & soul into helping me make Isabella’s Christening stupendous. My brother who never gives a compliments said “Roey you have to plan all of our events!” My sister in law wrote to me “Isabellas christening was absolutely amazing!!! Roey you transformed your yard into the One&Only ocean club It was exquisite!!!! Everything the food flowers music tables!! And the orchids in your wedding vases omg lov love loved them up there on bar!! The whole thing It made you feel like you were away somewhere”

David even phoned me directly the day beforehand to make sure I knew he was getting us a clam ice sculpture for the gulf shrimp! The detailed signature cocktails were a huge hit alongside the delectable appetizers to the scrumptious main course. Our entire family & friends are still raving about the party. My cousin said it was the event of the century!

The entire staff ran by Lauren stupendous! Her desserts ALL fabulous, DELICIOUS! The zeppole scrumptious! My Aunt said she hasn't had a cannoli as delicious as that in quite some time. The cross cookies I craved and the key lime pies delectable.

Isabella Rose’s Christening was a huge success due to the expertise of David Alan Catering. We will most certainly have his number on speed dial.

Love Rosanne, Isabella & Andy The...

David Alan Hospitality Group catered our wedding at the Florence Griswold Museum and met all of our expectations for excellent service. DAH provided effortless planning and coordination for more than a year leading up to our big day, including countless emails, phone calls, tastings and everything in between. They had many food options and we had no problem finding apps and mains that we loved. We had great tastings and our guests confirmed what we originally thought; this is not your average wedding food, no boring dry chicken here!

DAH did a good job keeping service flowing during our event and adapted well when passed apps were getting bottled up in our unconventional outdoor setting. Our bridal attendance and event coordinator did a great job helping us get through the day and were clearly on top of keeping their team running smoothly. We really felt that we were in great hands the entire night.

Thank you to the whole DAH team for providing such great service and helping us have an amazing wedding day, we could not have done it without you all! Highly recommend DAH for your...