T.J. Maxx — Local services in East Haven

A cashier at this location has a horrible attitude towards customers. She does not listen to management when told to stop arguing with customers. And withing 30 seconds of meeting will feel no shame in calling you names to deter you from a discount on damaged goods. I was polite and asked for 10% off a pair of sneakers that had a black stripe on the back of the fabric. I noticed it as I put them on the register and asked for 10 percent off. She responded with a negative tone and said no. I replied saying other locations have given me a discount on damaged goods and she goes well if you don't like it I can call the manager over and without giving me a chance to respond, did so. I said you didn't need to call the manager over I just needed to think about your answer if I was going to buy them or not because I can go to another T.J Maxx to find them again as I had already bought a pair previously at a different TJ Maxx then she said well since I'm going to be snippy she's calling the manager I was deeply offended by getting called this name as I was not being snippy I just simply asked for a discount and because she didn't want to do it she retaliated Against Me by calling me names and then lied to the manager about my behavior when the manager arrived at the cashier. Through the entire interaction she refused to be quiet and kept yelling behind the manager at me changing her story to fit the narrative Saying i was Going to give her an attitude and that's why she called me snippy but at no point did I get snippy until after I had been called names and treated terribly in front of my son. She is absolutely disrespectful and should not be working in...

Purchased a food tumbler not realizing that the seal/lid on it was defective. I made lunch and before long I was wearing it before work. I go back to return the item and I was told that they could not take it back because it is "defective and they cannot resale it." Obviously it's defective why would you resale it to begin with? That is why I am returning the item, "it's defective!" Having worked in retail I know that they can claim the item as damaged goods or whatever. There is a log that is kept for these type of issues. May I add that I had my receipt. I asked so I am out the money and the response I got was "pretty much", "yes" along with a head nod and a blank look! No worries I know where not to shop, no regard/appreciation for their customer. What I should have done was ask for the policy to see what it says regarding the return of defective items if at all. Definitely changed my perspective and shopping experience. Shopping here will no longer be an option for me...

While I was shopping in the purse section, an employee asked me if I would like to apply for a tj maxx card. I politely declined and she continued to follow me down the aisle, asking for my id to apply. I continued to say no, the employee didn’t even have a name tag on but continued to stalk me down the aisle. I felt extremely uncomfortable by this, so I left the store without buying anything. Another different employee asked me at the exit if I wanted to apply for a tj maxx card. Being stalked around the store by employees created an extremely uncomfortable environment and because of this I will not be returning to this location. I understand that it is their job but stalking customers down aisles begging them to apply for credit cards and asking them for their personal information while you are not even wearing an employee name tag is extremely...