Foliage Chinese Food Restaurant — Restaurant in East Haven

These people are crazy. I called at 1:55 to place a delivery to arrive at my house before 3:10, as that’s the time my husband leaves for work. He wanted Chinese for dinner during his break at work. That’s an hour and 15 minutes and we only live down the road.. figured that was plenty of time especially because she told me 30/35 minutes. Also, had to order more than I wanted because it’s a $15 minimum on cards. Here it is now 3:00, still no food, so, I called the restaurant and asked for an eta and said my husband would pick it up, the woman said “no it’s on the way” and hung up on me. Thankfully a couple minutes later the food arrived. It was $17 and I left no tip. They took an hour 15 to deliver the food, made me spend more than I wanted, and I got hung up on. Do you believe the delivery driver said “where’s my tip?” I told him really… your place of business is so rude, you took an hour 15 when you told me 30/35 minutes, you made me spend more than I wanted, and my husband has to rush to work now! He yelled at me and said they’ll never deliver to us again and kept yelling walking all the way back to his car in the driveway. Can’t make...

In short saw a mouse, two cockroaches, mischarged me 3 times and kept asking for more money as I waited, then realized who I can only assume was the owner took the liberty to add a 5 dollar tip to my receipt. When I wouldn't pony up the third time he pulled the food back, told me to go somewhere else, then put the food back in pots to keep warm, rather then throwing it out so I can only assume they will sell it to someone else. Best part is I was extremely polite thru the whole process and could even see past the unwanted rodents as I was extremely hungry from being at a job site all day. Best of luck to those who visit this estaishment and if you really like this place, i'd reccomend dropping off some mouse traps as they literally took my food back over having charged me a couple dollars less and I politely explained I didn't feel right paying more a 3rd time...

WOW ! I am disappointed in how I was handled by this restaurant! I ordered food for my family of 4 at 9:30pm during the rain & only had 30$ my total was 29$ so I wasn’t able to tip. The driver argued with my husband about the tip then the driver called me asking for his tip. I live about 2 minutes away from the location & order from here all the time & tip very well last night was a bad night for me & i felt so disrespected by the driver. I called to complain to the owner & he yelled at me and asked me why didn’t i tip & how gas is expensive. Not forgetting that my order was WRONG ! I do ubereats & sometimes customers don’t have the extra to tip. I will never order from here again & my friends will not either. Do better with customer service because you lost...