Verizon — Local services in East Lyme

In response to your reply - please share the customer service team's contact information to show that you are sincere about rectifying this situation. I already spoke to the manager and that situations was beyond weird and uncomfortable and he offered no solution other than I would have to come back into the store a couple times to address this issue. I asked for the district managers number and was denied that information - that is poor customer service.

Wish I could give a 0. Scammers and Shady Business at the Niantic CT Verizon Store Employee had me pay a portion in cash - yet to be told by a store manager, after the fact, that they don't accept cash. So the employee pocketed the cash. Also, I was told my bill would increase by $6 a month, yet after the fact, to be told by the manager, it is actually $12 a month. Was also not given a receipt with an excuse of it takes 3 days. Not to mention the odd and uncomfortable experience when reviewing this situation with the manager. Store video surveillance would show that it was like I was on some punk'd tv show... it was so unbelievably strange, so extremely uncomfortable, and sooo shady. I NEVER ever ever leave a review but felt compelled to so no one else is scammed nor subjected to the incredibly uncomfortable...

Thank you for exceptional customer service Dear Antonio Rogers I am writing to express my sincere gratitude for the outstanding customer service I received recently when contacting Verizon regarding [briefly state the issue you contacted them about]. Your [specific positive quality, e.g., patience, expertise, helpfulness] in addressing my concern and finding a quick resolution was truly appreciated. You went above and beyond to ensure I understood the solution and felt confident moving forward. Thank you again for your dedication to providing excellent customer service. Rusudan...

When I walked into the store, it was empty, and the guys that were working were very nice and smiling, and started to help me. I turned around and the store is full, but my customer service was never compromised Elijah continue to update my account. While helping other customers and helped me Save money on my bill and I was gone with a new phone and everything was great. I was a much happier person walking out then walking in. I would highly...