FENNS PHONE REPAIR — Local services in Eau Claire

Son broke screen, took it to get fixed. Got it back with Face ID not working. Took it back and got that fixed. Month later screen got green lines on it. Was told that was not covered under there warranty so had to pay again (with a $30 discount) went home and next day seen camera was not lined up on self mode and the phone screen was not placed all the way on and was sticking out. Took it back yet again and got screen number 3 put on... This one was at no cost. With an hour trip each way and about an hour wait each time (because he was waiting on other customers which I understand being by himself) and almost $300. Next time I think I will go somewhere else.. Nice enough guy but did not seem to concerned about our time or money and seemed to try and find a reason not to cover it and make...

If you don't speak Bengali, don't use this business. The owner replaced my screen but made no effort to explain that none of his screens were OEM. He also didn't tell me I'd lose the edges of my phone screen. Maybe he did and I didn't understand his seriously broken English. Now I'm stuck with a sub-par phone with bizarre display glitches. He's got my money now though. That's all that...

They do not use real certified Samsung parts parts. 23 ultra had a screen replacement and the bezels where bigger screen had worse screen resolution the only certified Samsung repair in eau Claire is ubreakifix. If u want real parts the original quality this store ain't it. It's also not backed by Samsung if the...