GameStop — Local services in Eau Claire

My wife went in to sell all our old Xbox 360 stuff. The console, and about 10 games. Since we have an Xbox One--we figured it was time to finally part with the old stuff.

Sadly, the encounter didn't go at all like expected. I've never sold used stuff before, but my wife has (game once to Gaming Generations), so she went off alone. I'll make it clear that I wasn't present during the encounter, but it went sour enough that I had to write this review.

My wife did some research on GameStop's website, and concludes that GameStop just needs the console. Anyways, I told her not to give them the HDMI cable, because those are useful for everything now. And if you're only getting 45 dollars for a Halo 4 Xbox 360, you're kinda getting screwed anyways--so I wanted to keep my cable. Does that make me a bad guy?

Then in addition to GameStop not wanting the console without a HDMI cable--they accused her of trying to sell a stolen game of all things. As mentioned before--I've never sold my old stuff--I just trash it. But does this kind of accusation get thrown around lightly? It just blows my mind.

The moment my wife came home and told me that some GameStop rep told her they thought she stole a game I was fuggin furious. How DARE they.How dare they accuse her of a crime without any kind of proof. It is beyond insulting,

My wife told me that the game was in question, because it was still in its shrink-wrap. It's true the game was still shrink-wrapped. We picked it up from a Wal-Mart Black-Friday event a year or two ago when they were trying to pawn off Xbox 360 games for like 3-5 dollars each in one of those discount bins. It seemed like a decent idea to just buy a bunch of random games we might play--if the price is right. Anyone who participates in Steam sales can probably say they've got a few games in their digital libraries that they've never played.

Since we were getting rid of the Xbox 360 there was no point in holding onto the game even if we never played it. What were going to do with it--frame it on our wall? Here's an Xbox 360 game I got at Wal-Mart that I never played. Of course I want to sell it for 2 dollars. And yes, GameStop denied service over a 2 dollar game. Ridiculous.

Suffice to say the entire encounter ended up horrific. Not only we were denied service, but GameStop insulted my wife with false accusations. I gave this location a one-star review, because no business should ever act like that. If there's a problem they should be doing their best to understand and fix things. Not make up false accusations to hassle customers.

I've never sold used game stuff before, but when we try--this happens? This is my first impression of how this system works, and GameStop completely turned me off the idea of...

Stopped in to do some clearance shopping, drawn in by what was clearly labeled as a $5 rack of shirts at the entrance. Picked out a few things and got into an unusually long line for how empty the store and mall were.

Watched as several store employees, including the “manager” AJ, chatted with friends, played on the computer, flirted with a non-customer, berated a new employee, and did everything but make eye contact with or help the many waiting customers. When we finally got to the front, we were very rudely told by AJ that the shirts were not on sale, and that this only applied to certain items with specific stickers that were not on the rack labeled as being $5. Seems like a conversation had many times before, not surprising given the clearly deceptive tactic.

I’m not sure how B&M stores like GameStop intend to stay in business with these deceptive sales tactics and terrible customer service. The last few reviews here all tell...

I have been coming here for years, but my last transaction here will be my last. This store has been going downhill for years & I would rather take my money anywhere else. I bought a Nintendo Switch, three days later the JoyCon controller stopped working. It was within their 7 day return window, but I was told I would have to return the whole console, they could not swap the defective controller. So my options were to either pay $40 for a nintendo online account for both accounts on the console to backup the save data, trade in the controllers for $13 and have to purchase another one, OR just trade it in and lose everything. So, I will just return the whole thing, take the loss and...