
I have faithfully paid for a membership here since 2004, so nearly 20 years. I'm here to comment on the apparent policies for expired cards on file. In the past over the years, I'd get a friendly call from a NHF staff saying my card didn't go through, I'd update them with the new number, and be good for years. THIS time, I didn't get any call. I proactively called them, the pleasant young woman told me she didn't know how to take a payment and there was no manager there. She offered to take my number down and have someone call me. No one did. Instead, I got a collections letter for $29!! I went to pay on Monday Jan 2, after seeing the website said they'd be open. I called first, but nobody answered and there wasn't voicemail? Ok...fine, they are short staffed since its a holiday type thing...I DROVE there to pay the $29. Sign on the door said they actually WEREN'T open (which I get, but website said specifically they WERE), and there were at least two dues in there working out on machines!! LOL Whatever...So after two attempts on my part to update my card number and pay $29, I tried a third and drove in person on my day off and this time I canceled. I don't need the hassle if this is going to happen every time a card needs to be updated. There's too many other options within a 5 mile radius. I kept paying this membership because I thought I was supporting a small, local business. Feels like its just a cash cow for someone now. Lindsey was very...
Ā Ā Ā Read moreThe owner is one of the nicest guys I have ever met. As far as Emily saying "the staff is not very helpful with helping show customers how to use the equipment" not everyone that works there is a personal trainer. It's a smaller gym so there are only a couple trainers. The other staff is there to clean the place, check people in, and help with membership questions. I wouldn't want a receptionist showing me how to workout. (I guess Emily does.) If you have any questions about technique or the equipment, there are trainers there that are more than willing to answer questions. Also maybe Emily is going through menopause?? Cause the gym is not hot, especially more than outside. The bottom line is.. This gym is the place you want to workout at if you don't want to feel like you are at a night club. (like all the other big gyms out there.) The place is clean, staff is great, the other members are not perverts that try to hit on everyone.. And there are no guys that just go to gyms to scream when they lift weight to get people to pay attention to them. The other important thing to mention is the gym fees are crazy low.. There are no stupid 17 different start up charges either. The bottom line is that this place is worth...
Ā Ā Ā Read moreUnder new management and couldn't be happier. Yesterday was our first time trying North Hill Fitness in Edgewood, WA; located across the street from the less than desirable Planet Fitness. We were instantly greeted by handsome Dan and got us signed up and going right away. No matter what fitness level you are (Beginner, Novice, or Pro Athlete) or type of fitness you're into (Powerlifting, Bodybuilding, Functional, etc) they have got something at North Hill that will get you to your goals.
So what really differentiates these guys from the rest? It is simply the people. All the employees are very knowledgeable, passionate, and professional in every aspect. The gym culture both here and there other location (Dungeon Strength Rx) is designed to make you feel like family.
Working out at North Hill Fitness has been a real treat and probably one of the best gym-going experiences I've had. If you are in the area for a day, a week or a month do yourself a favor and check out North Hill Fitness in...
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