I am very happy with the customer service we received from Jose. He was very knowledgeable on ALL the jewelry, gems, diamonds. Any and all questions we had he was able to answer and explain to us in detail. Our time at Kay was less than short, but through all our questions and asking to see or try on things Jose was happy to help. We bought jewelry a year ago and we were very pleased so we came back this year and were not disappointed. We bought a necklace, rings, earrings, and bracelet. The holiday deals were amazing! Thanks again for the great customer...
Read moreI was helped out by Shad. He greeted me right away when I came into the store. I was just there to get my rings inspected for the every 6 months inspection. I did ask some questions about getting my rings duplicated but in platinum because the white gold has to be redone every year almost. He confirmed with one of his associates that yes I could do a custom design to achieve what I was asking. He also informed me of a special event they had coming up for custom designs in a couple weeks. He was very helpful and all around nice! And he cleaned up my rings...
Read moreMy husband has purchased several beautiful items from KAY for Christmas or my birthday. I recently lost one of my diamond earrings and was heartbroken! After searching with no luck, he sent me to get another pair. Moncie (spelling?) and the manager Jose were both very helpful and kind. She patiently answered my questions on different earrings/diamonds, quality, price, etc. Jose was very helpful and worked on the best deal/pricing. Moncie is the sweetest person and it was a pleasure meeting her. Highly recommend her for any...
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