See's Candies — Local services in El Cerrito

Worst experience in a sees location. I'm truly disappointed in the crew closing this past Friday. Closing was the priority over customer service at 640pm. With 4 customers in store besides myself; more effort was given to straightening up then service. I was 2nd to the last being assisted with a 1lb mix, 2 1 lb assorted, lollipops. My $105.00 purchase seem to be a problem as Nailiah slammed items to counter from my basket, rang 2 too many lollipops & display a bad attitude along with her coworker who stopped mid transaction with a customer to go lock door as customer was having trouble standing she was left to wait & voiced her problem standing. It was an absolute inconvenience to ask her to place all the lollipops in a paper bag? Happy birthday Mary! Online ordering for me, stores close because of customer...

Sees candy is always delicious! The service today, however, was atrocious! We had a long line outside the building while only one person came out to take orders by hand. There was another employee in the store who kept coming in and out of the main gallery of the store, apparently stocking and taking on line orders, but never helped anyone in line. We understand the limitations of COVID-19 and the necessary safety precautions but this is absolutely ridiculous! It literally took 30 minutes per customer. We stood in line over an hour. Unacceptable! Disappointing! This is not the fault of the two workers, they tried to do their best. This is poor planning on behalf of the owner/manager. Hire more people or at least have a policy that when the line is around the building, in person orders take...

Even though the worker that helped me was very helpful, one of her co-workers wasn't.While I was standing in line, I was trying to estimate the amount of candy that 1 pound required. I asked, " is that 1 pound?", looking at the candy that was being distributed in the box to the customer before me. The worker said, no that's 3 pounds. The co-worker behind her started laughing hysterically, humiliating me in front of approximately 7 customers that were waiting in line. (By the way, beforehand this co-worker had announced to us that her work shift was over, and that she was staying later to just help out. Had she had left when she was suppose to, things would gone...