AutoZone Auto Parts — Local services in El Paso

UPDATE!!!!! I redacted my 1 star to give these gentleman their 5 star redemption kudos. In particular to Manny. He made sure to make our experience right again, and reach out with assistance on our issue. Thank you for restoring my faith in this store! We love going, and hated that we had this experience. However Manny made it right and was amazing throughout the conversation. Thank you, Manny! And thank you to the rest of the staff at the Kenworthy location who have always been so kind to my son. We appreciate you!

This is a brand new location so we were excited about it being so close to home since we have a project car. The staff has been super helpful, kind and informative. We’ve spent hundreds already. And on 8/9 we had a battery issue that could’ve easily been resolved, but the manager on duty (Felipe we believe) was an absolute jerk. Rude. And not willing to help. I’m highly disappointed. I’ll make sure to check the store before we go so I don’t spend anymore money while he’s there. I’m thankful to the other staff trying to help my family. This man has always provided such horrible customer service. He should be removed as a manager with such a poor attitude...

I want to take a moment to recognize Ryland for the outstanding work he does. Every time I come into the store, he goes above and beyond to make sure customers are taken care of. He’s professional, approachable, and always willing to step in and solve problems quickly.

It’s clear that Ryland is a natural leader — he supports the team, keeps things running smoothly, and sets a great example for others to follow. I’ve seen him handle busy times with patience and confidence, making sure both employees and customers feel valued.

In my opinion, Ryland has all the qualities you’d want in a store manager: strong leadership, great customer service, and a dedication to the store’s success. The company would be lucky to have him...

Awesome customer service. Brian D. From store 9295, 10765 kenworthy helped me. My radiator busted on me on my way back from work it was a 4 hour drive and this store was the closest to me. I walked in the store stressed and tired and he could see it. He saw my Tahoe and right away knew it was my radiator. He told me what to purchase and even put it in for me. He is a veteran and I am too. He told me not to worry he got it. Man he will never pay for a haircut again as long as I’m around. Thank you so much Brian you have no idea the stress I was dealing with. God knew I...