Bank of America (with Drive-thru ATM) — Local services in Elizabeth

The worse bank ever. If you overdraft they charge you a fee of $70 , two charges of $35 within 5days of your overdraft. When you call to find out why they charge you TWICE ,the person tell you they understand but they cant do nothing and when i ask to speak to a manager i was told there wasnt any avaliable. How convient. Then charge a monthly maintenance fee if you don't do an automatic scheduled transfer of $25 every statement between your accounts. I have been with this bank for so many years and all it does is keep disappointing me. No type of improvement and then they ask for feedback on how we like their business and app. Yes the app works perfect but the charges are the worse. It's time I change to a new bank. Bank of america you guys need to do better. People need to pay attention to your bank account cause they could be charging you without...

If I could give it 0 starts I would. About two weeks ago I went to deposit cash using one of the ATM machines. This machine got stuck in the middle of the transaction and didn’t count my money correctly. I went to my online banking and it showed the right amount I deposited. A week later, the bank deducted 300 dollars from my account stating that they did the counting wrong. I filed a claim with the bank and to this point they kept my money stating that the machine counted the money incorrectly and that is why they had to deduct these 300 dollars from my account. They robbed my moment as if I were rich able to throw my money into the air. PLEASE DON’T USE THIS BRANCH IF YOU DON’T WANT FOR YOUR MONEY TO BE...

If negative reviews were a thing this place would be deducted 5 starts. As a multi million dollar company this is truly the complete and utter most opposite example of such. The service here could only be described as deplorable. Please do yourself a favor and go to a different location. They say time is money and they clearly don't care about that as I was made to wait an estimated 3.5 hours to wait for a rep to close my deceased mother's account. If they don't care about your time how could they possibly care about your money. Should corporate read this please educate your current staff on...