With my basement renovation coming to a close and final inspection set to be performed next week, I couldn't wait any longer to share my experience that I had with OHI.
My renovation budget was only 30k but OHI made my money go a long way to modernize my 1500sq ft basement. I started the process several months ago with our designated project manager, Don. From the in-home consultation, he promptly came up with a proposal that met my needs and fit the vision I had in mind for the space. After agreeing on the plans, permits were issued within three weeks and the project began on time.
During the first major phase of the remodel, there was extensive electrical work that was performed. OHI brought in ALP. Jeff, the owner of ALP and his associate Mike, were a pleasure to work with and their display of absolute professionalism was reflected in everything they did in my home. When we ran into some unforseen circumstances, they were able to come up with solutions that didn't impact my budget too much. I felt that they they went above and beyond in so many areas with their customer service and they truly set the benchmark for quality work.
Just like Jeff and Mike, the carpenters from OHI that worked in my home displayed the same level of integrity and professionalism. Ray, Paul, Tommy and their entire crew including Chris and Jose were phenomenal. They were all really personable people and each one of them had a major hand in making my basement look great. They never hesitated to ask for my input on my preferences when it came to certain details and were very flexible when I changed my mind on a few things. I could definately see that customer satisfaction was their number one objective and the quality of their skill does not go unnoticed when you look at the final product.
I didn't get all of the names of the drywall team that OHI sent to my home, but their work was also very impressive as there was extensive drywall work that was done. I can't find any spots left untreated. They worked very efficiently and exceeded my expectations with a few things that they were able to do.
This has been my first expeince with OHI and overall, it has been a great one. Don follows through on any requests, concerns or changes made and has been flexible throughout. Everything was done in a timely fashion. I'll post a few before and after photos of the basement when the finishing touches are completed.
With many more major renovations in my home that I plan to do in the coming years, OHI has earned my business and I can't wait to have all of these guys come back to perform the work.
Special thanks to everyone who...
Read moreI cant express how happy we are with our decision to go with OHi for our kitchen remodel. We did do a lot of shopping around but soon learned that my Salesperson Tammy and our designer Teri were the perfect match for us and bless their heart, they were so patient with us! I mean this is a big decision and a big investment, you want to get this right! With OHi, you can trust your gut, they are THAT good!
I want to take a second to talk about the crew, the guys that become your 'buddies' for the next 2-3 months!! It started when I met my project manager and now friend Jeff Goble. He has to be one of the nicest and most honest guy's you could ask for with such a project. Then you get the crew, Tommy, Will, Mike, Chris and John.
These guys are the salt of the earth, fun to chat with, Tommy will make you crack up! Mike is a genius when it comes to cabinet hanging, we joked that he could work for NASA when it comes to math and measurements. Will is just a good young man and is learning from the best. As bad as I wanted this project to be finished, I also miss these characters.
When we met with Tammy, Teri and Jeff, we were given a timeline of 10-11 weeks from start to finish. Considering I had a load bearing wall we wanted taken out and also did our laundry room, 3 months sounded fair. To our surprise, it was 8 weeks to the day and had ABT been on their game, I would say it would be 7 weeks! This may be rare but I don't think so, I think it's because they're so on point, punctual and a hard working group.
AND THEY LOVE DOGS!!! They even have their own dogs on their website. When we started going over designs, we had a 4 month old puppy English Bulldog, the girls in the office loved on her so much and would take her from us so we could focus on picking things out. The guys at the house loved on her too, although she was a little mad that they were making noises she's never heard.
It was such a great experience with OHi, we're going to start planning a basement makeover next. And our kitchen looks AMAZING! They just finished the after photos so I'm eager to see it online. We are the ones in Roselle. Thanks to the whole crew,...
Read moreA little kindness shown in a BIG way...
Last week, I received a card in the mail from OHi. The outside of the card read Thank You, and a $50.00 Visa Giftcard was within. My initial thought, "Mistake," I must have accidentally opened/received a card intended for one of their customers. But it wasn't a mistake.
Unbeknownst to me, OHi wanted to show their gratitude and appreciation to a deserving person who has consistently given back to their community, by running a "Showing Kindness to the Kindest, Kitchen Makeover Giveaway." My sister nominated me for this honor without me knowing.
While another extremely fortunate person was generously gifted a new kitchen by OHi, they still proceeded to go above and beyond what their giveaway promised by sending me a handwritten note with a $50.00 giftcard.
As a teacher, I teach a variety of academic skills. As important as these skills are, I believe it's just as or even more important to educate students on kindness and emotional intelligence. I remind my students being kind is the one thing that doesn't require you to be of a certain age, ethnicity, gender, or having a lot of money. It's something you do because you can. Being aware of the people around you and understanding their needs will help separate the amazing you from everyone else.
I appreciate you OHi for spreading kindness, not because you have to, but because you can. I may not be a paying customer YET, but I intend on keeping my $50.00 Visa Giftcard. Once my family saves up enough money, we will use it towards creating our dream kitchen with the OHi family leading the way. I am beyond confident that working with OHi in the future will be nothing less than pleasurable experience.
Thank you, OHi, for being an example I will be sharing with my students, families, and friends for...
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