Rent-A-Center — Local services in Elyria

I honestly wish I could give this location and business a negative rating entirely. By far the WORST customer service I’ve EVER had, the entire staff is ignorant to their policy’s and NO ONE in this location can stick to ONE story. Then, they blame their customers, hang up on them repeatedly when they’re just trying to seek clarity on when their payments are due and how much, and threaten their customers on top of that! I have never been more disgusted with a retail store in my life. It’s safe to say, I let rent a center take their furniture back because they aren’t worth A SINGLE PENNY. the manager at this location was so disrespectful, I wanted to go to the store personally to give her a piece of my mind. Do NOT shop here if you want good service while you spend your money. You’ll get different amounts with different due dates and multiple threats...

Awesome people. The best customer service ever. Thank you all so much for your help! What a great experience!

Update: Once again the awesome people at RAC came through for us. Thank you all for your patience. Thanks guys for making our move less stressful. You are worth...

Honestly one of the best services I've had. They're pretty lenient on payments, when I haven't been paid yet. Understanding also. I like the products I have and am leasing. I look forward to paying off my items and would like to continue using them...