Englewood Tobacco & Vape Smoke Shop — Local services in Englewood

So, I loved this place in the beginning. But they keep changing management. The first 3 guys were awesome. But now there is a guy that isn't awesome. I bought a vape 3 days ago and it wasn't hitting right or charging at all. The other 3 guys told me if I had any issues, come back in. They said they stand behind their products and only buy quality products. So I bring it back in today to show him that it wasn't charging, and he said there's nothing he can do because I didn't come back the same day. He said I need to check it before I leave the store. Well that's NOT what I was told by the 3 previous managers. So this guy is here for a few days and just decides to change the rules, and I'm supposed to just magically know that? I had to work and other responsibilities, I couldn't come back right away.

Yeah I think they don't actually have good quality vapes, because I've now bought 2 that were duds. And now that I know they don't stand behind their products and treat people like they're trying to scam for free stuff, I'm not coming back. I'll go spend my...

Astounding Customer Service, knowledgeable staff, diverse inventory, and great prices! I came into the store on a Sunday, yes Sunday hours🤗, found a specific brand that is so hard to find anywhere else and was so excited! Moe assured me he would keep them in stock for me! 1st jump to above and beyond! Then I wanted to look at vape flavors and prices, of course, and the selection is massive on every brand!!! Moe then said he'd make sure he would take care of me with my purchase...2nd above and beyond! Once my purchase was complete at an appreciative and generous discount, he had an item that he offered to me to "broaden my flavor profile," free of charge!!! 3rd above and beyond! Moe has excellent customer service skills and is personable, easy to talk to. He informed me they are a new business, only been open a few weeks. Well Moe, I see amazing growth and a prosperous future for your shop! I will send everyone to see you and you have earned a loyal customer🥰Thank you for being you and caring about your passions 💚🤎only positive love and light to...

Best damn smoke shop around they have a large selection of everything you need at the best prices I've been to a lot of smoke shops and stopped at this one and won't go to any other smoke shop. The owner and employees are wonderful and help you out. Definitely recommend to anyone that needs a vape, tobacco, kratom, smoke accessories and alot more. This is the only review...