Subway — Restaurant in Englewood

I have visited this restaurant on 3 different occasions and only eaten here once out of those. I have chosen to walk out twice because of the staff being rude, unmannered and lazy. I never complain as I’ve worked for subway when I was a teenager so I’m usually pretty lenient. The first occasion I walked into the restaurant and I always get the club (they’re discontinued now and that’s just fine) they worker tells me “that’s why they’re not on the menu if you’d read” I’m not sure I know anyone who looks at a menu when ordering subway? Second occurrence, I went inside I’m ordering a steak and cheese sandwhich the worker actually rolls their eyes at me when I say I don’t want it toasted. Then now today I walk-in to order and the lady is just eating in the front of the store I guess I interrupted her. I ask do they have any soup and she says “NO” and I said “you don’t have any soup?” She says “I haven’t made any today”. Any good employee would have seen I was shopping inside Walmart and said “it isn’t ready yet but I can get some warmed by the time your shopping is done if you’d like to wait” not this place- I will never eat here again simply because of the attitude, the laziness and...

I recently ordered 2 sandwiched through the app. They were both made incorrectly, one was almost unedible because of all the mustard. I sent a message through the Subway app to complain. Here's what I got back.. "At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service. " I wasn't sharing a point of view. I was complaining that the sandwiches were made wrong. It's upsetting, especially for 11 bucks a sandwich. No cheese on a...

This subway use to be amazing years ago. However it has declined dramatically. I started to go in and check out the meats before I committed to having a sub made just because of the cross contamination I was witnessing to see if it was worth eating. Come back a month later to see if they had fixed the issue and if it was worth eating at only to see they now put up a screen so that customers can't see the food before they ask for it to be made. If your food is good then you shouldn't need to cover it up so that we can't see what's going on behind that screen. I'll just go to the...