Skyway Honda of Enid — Local services in Enid

Probably not enough space to write all the details. I’ll try to be brief.

I’m retired. Living on SS. I plan out my financial commitment in detail. I’ve been preparing for a car purchase— at least a year.

Have I had hiccups in life? Sure. Life has a way of challenging our health and economic well-being.

One over five years ago.

As a retired Senior on a limited income…we make responsible decisions to adjust to the continuous high cost of living.

From personal experience— Seniors are overwhelmed, over-looked and at in some instances— taken advantage of when not having the flexibility to compete in our competitive environment.

To me—“honesty” is number one.

If you say something; your word “seals the deal”.

I arranged for a friend to drive me to Enid—over an hour away from my hometown.

To give you an idea of my experience in a nutshell— I waited for hours to hear from the dealership about my loan approval. I had to contact them around 4pm after waiting since around noon.

Management tells me over the phone, “Yes, we got an approval. But the interest is a little high (mind you they showed me a quote for less than 6% originally) but we’re sure we can get you a better rate. Come back. You can leave with the car (Honda Accord) and return as soon as we secure a better loan for you.”

I thought, “Wow!” That’s remarkable.

I returned to the dealership. Waited out front. The salesman made himself scarce…🤔

I waited and waited.

Finally, reality— there was no better deal from management.

I was handed a quote— Close to “triple” their original quote! Shown a credit score that didn’t match my records. As I receive email alerts about my credit score on a regular basis. That was interesting?🧐

But they stood by the higher interest quote. Not “one mention” of the conversation with management on the phone asking me to return for their “flexible” lower interest loan offer…

I refused this outrageous interest loan offer!

As I left, the salesman (Cable) made himself visible again and asked if I wanted to put a deposit on the Honda Accord, while a loan was worked out. How would anyone process an ounce of trust with this experience? It was obvious—I was hearing “words”…mere conversation— with no intention of looking out for me.

I can’t write how many times my alarm whistles went off… Thinking—remain positive. Give them the benefit of the doubt; as the salesman (Cable) started out very helpful. Very agreeable. But oddly disappeared later…

I guess the “main alert” should have been when I turned on the car to test drive—salesman (Cable) suggesting I take the Honda Accord to lunch—and as I’m driving away on my test drive…the “gas light” comes on! Really? NO GAS!

The Honda was very low on gas. I’m test driving with the gas light on!

This was how they prepared the car for me? NO gas. I feel they knew exactly how they would process my Honda purchase…

It was “never” about customer service or honoring their word.

It was about their bottom...

I recently visited Skyway Honda in Enid, Oklahoma, to look at a 2023 Ford Edge. Unfortunately, my experience was less than ideal. The vehicle I was interested in had two tires with about 40% tread life and two others that were clearly at the tread wear indicator, signaling they needed replacement. Additionally, there was a large dent in the center of the liftgate, and the vehicle didn’t even come with floor mats. Conner, the salesman, mentioned he could throw in some floor mats if I didn’t tell anyone—hardly the level of professionalism I expected.

Conner also kept trying to get me inside, saying, “That’s where all the good deals happen.” I explained that I’d be willing to make a deal if the sales manager agreed to replace the two worn tires. The manager countered with an offer to take $200 off the price—not even close to covering the cost or hassle of replacing one tire, let alone two.

In the end, I purchased the exact same vehicle across the street at Jackson's Dodge. While it had slightly higher mileage, they replaced two tires, fully detailed the vehicle, and even sent a glass repair company 100 miles away to our home to fix a windshield chip at no extra cost. The pricing and customer service received from Jackson's was 10Xs better than that of Skyway Honda.

Skyway Honda's high-pressure sales tactics, unwillingness to negotiate, and lack of attention to vehicle quality cost them the sale. From worn tires to a dented liftgate, no floor mats, and unprofessional remarks about keeping things quiet, the experience felt more like a hassle than a genuine attempt to provide good customer service. They seemed more focused on pushing me into the showroom than addressing the vehicle’s issues or my concerns.

Overall, I can't recommend Skyway Honda. If you do decide to visit, be sure to carefully inspect the vehicles and don’t expect much flexibility or...

I recently had the pleasure of purchasing a vehicle from Skyway Honda of Enid, and I am thrilled to share my outstanding experience with their exceptional customer service and efficient vehicle delivery service. Even though I reside in Dallas, the dealership went above and beyond by delivering the car all the way from Oklahoma to my doorstep.

Jesse James worked with me and displayed an unparalleled level of professionalism and dedication throughout the entire process. He patiently listened to my preferences and requirements in a vehicle.

What truly impressed me was their commitment to customer satisfaction, going the extra mile to make the long-distance delivery happen by Jesse driving the vehicle himself.

The delivery experience itself was nothing short of amazing. The vehicle arrived on time, as promised. Even stopping by a car wash and filling up the tank prior to delivery. His attention to detail and commitment did not go unnoticed. Providing a personalized experience that truly went above and beyond my expectations.

Overall, my experience with Skyway Honda of Enid has been exceptional.I wholeheartedly recommend Skyway Honda of Enid to anyone in search of a remarkable car purchasing experience.

Thank you, Jesse James and everyone behind the scenes at Skyway Honda of Enid for providing an experience that exceeded all my...