Direct Auto Insurance — Local services in Enterprise

I just wanted to let you know that Cassandra did Ace of a job the only one there that could really help that did her job and then some because nobody else would give me the time to make me help me understand what they were saying so thanks to Cassandra and helping me as young as she is she's got a mind of an older intelligent person so I believe you should give her either a pat on the back cuz she was doing everybody's jobs her name is Cassandra and it's on I think easily very very good employee I don't know you guys they shouldn't be working in a place of business that handles people because they have no kind of home training they were rude except for her Cassandra gets a five-star because that's what she...

The Manger Ms. Lashae Miley was marketing at the business I am employed. I explained my hectic work schedule but need for new insurance coverage on my vehicle. She explained we could start the process over the phone. A majority of the questions were answered prior to going into the office. Upon arrival Ms. Miley had made herself available to ask & answer questions in a timely manner. She was very knowledgeable & helpful in explaining everything I needed to know about my policy. She was patient, with a kind, understanding attitude & smile to brighten your day. I Highly Recommend you going in working with Ms. Miley for your...

Waited on hold for over an hour from 877 (Ms. Ray)number they could not help,then transferred and first thing out of Megan’s mouth was what I couldn’t do not how she could help me or any questions at all. as matter fact I have power of attorney for this policy and over husband but she wouldn’t know that because she was rude and not professional at all. So sick of unprofessional people, have been with direct auto for over 2 years but after this encounter not sure this relationship can continue. Wish there...