Ordered 3 items online during their Black Friday sale on Nov 30th taking advantage of free delivery and 17 days later they still haven't shipped my items. Unacceptable.
Update. The online black friday ordering failed to deliver. The follow ups with their online service department went nowhere. Escanaba store manager Allison to the rescue. Even though the online orders are not processed and sourced from the store, I looked for an optional miracle from them to get my items by Christmas. Allison stepped up and went above and beyond to get me the product I had ordered from their inventory. Her efforts will make my grandson's Christmas more special. Thank you Allison. My rating for the online process is still a one, but for Allison...
Read moreSuper clean (it's new). Help always available and easy to find - try saying that about Home Depot! They have nice displays and an efficient layout, some really nice apparelI and other odds and ends that make you smile. Makes for a fun visit that might put you out a few more $$ than you planned on spending. The prices were really reasonable, from what I saw during my visit.
And...they had the specific caulk I needed (Mor-Flex)! I prefer to shop in person when I can, but I found the caulk was available at L&M with a Google search, and I needed it immediately. That's what brought me to the store. So, I'm sure I'll be back, and I'll probably start checking here first before heading to the...
Read moreGreat store with all sorts of awesome stuff. Great friendly staff. So far exactly what I've known l&m for.
Only thing I don't like is they say they service what they sell. I got an earthquake tiller that broke day one 300' out the box. Was a cable. Turns out they can't service them in store right away. So It's all good though. They did try to help. Just can't. it's understandable they can't fix everything right away. Just wish they could've helped a farmer out. Still 5 stars service.
So I had to till 10+ acres by hand with a broad fork over a new tiller. And I planted 64,000 sweet corn seeds by hand.
Which has nothing to do with l&m's service but the maker of...
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