I took a wedding ring set into the store at our local mall to have them soldered together. The jeweler noticed that three out of five prongs holding the diamond were sheared off! To save me money, very nice, they replaced the diamond basket instead of repairing the original one. The ring was barely recognizable when I got it back it was so beautiful!! I am so impressed with this store and their amazing customer service. I will definitely go back. Side note: all this work cost me less than my local jewelry store wanted just to solder them....
Read moreSince Kay Jewelers no longer installs watch batteries, I opted for Harry Ritchie's. They were very attentive and helpful. The sales person was a little inexperienced so we worked together to install a very difficult battery. During the process, the more experienced sales person came over to help. They were extremely friendly and helpful throughout the whole process. Yes, this was just a $12 battery, but they treated me like I was buying an expensive watch. Very satisfied, do visit them if you are shopping...
Read moreI have had two different great experiences at Harry Richie! Danielle and her associate were very awesome with my granddaughter and I while we were shopping for a Cross necklace for her up-and-coming baptism. Previously, I had great work and service done on a necklace. That’s very near deer to me. Thank you so much for making my experiences. Very pleasant.!!! Sincerely, Shirley Eureka Bay...
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