Ross Dress for Less — Local services in Eureka

I seldom shop anymore. When I do, I look for bargains, so I went to Ross. I had an hour to get to work 10 min away. I found something I liked, tried it on and got in line with a half hour to get to work. There were 6-8 people ahead of me and 2 cashiers. At 10 min till I was due at work, 20 minutes after I got in line to check out, I was 3rd in line. I handed my unpurchased merchandise to the loss prevention dude at the door on my way out. AGAIN! TOTAL WASTE OF TIME.!! This is the 3rd time I have had to leave before I could get to the check out counter. I'm not going back. 3 times was enough. "Loss Prevention" should include preventing loss of sales due to not having an adequate number of front end staff. And it isn't just this week, or month. Last May, . Sept, then again early this Jan. Every time I've been in, in the last YEAR. No purchases. Voting with my feet and walking past the...

Upon my entrance nobody bothered me with endless questions about what I'm there for, that was nice. I noticed right off the bat a few smiles of employees who seemed friendly& approachable.

I felt a lil ignored when I had to say "Excuse Me" 3 times at the fitting rooms by a worker who was wearing her Bluetooth in her ear, having a conversation with whoever was on the other end of the line, while she glared at someone behind me, but I didn't take it personal cause she switched back into her customer service face, as soon as she noticed me...Now that's skill.

Oh...& The guy who rang me up with the 1 dangle earring in his left ear treated me with patience, kindness & didn't make me feel weird when he rang up my new...

Actually kind of impressed but sometimes not at all I only visited this place once on one of my trips to the coast I was happy I actually found some things I liked and fit but I see now with all the IU places you're going to deal with understock areas as well as good luck finding an employee got to remember pass on savings that to the consumer means less jobs or less employees if you will in order to achieve that so you never get proper customer service like having five registers and only one or two open with a line of 20 people but other than that I was happy that you collared shirts I got look pretty dope and normally I would have paid around 50 to 60 form at least and I got it...