Grainger Industrial Supply — Local services in Everett

WOW. I cannot praise the Grainger team enough, especially the Everett team. We had a plumbing emergency (a well pump capacitor went out) the day before Thanksgiving when over 50 family members would be on site. They had no running water. Living out on Whidbey Island, we didn’t have local options to get the part. While my husband raced to the ferry in hopes we could locate the part somewhere in Everett, I jumped on the phone and started making calls. The only one who had it was Grainger, but they closed at 4:30 and my husband was on the 4pm Clinton/Muk boat. He wasn’t going to get there in time.

Kevin and his team came in clutch. They went above and beyond to make sure the capacitor they had in stock would work for us, they took my payment over the phone, and worked hard to make sure we could successfully get the needed part that day.

We recently moved here from Wenatchee and had never been to a Grainger before, but my husband is a plumber and said he has never seen such professionalism and excellence from a parts supply store in his whole career. Kevin and his team made permanent...

First off their Everett store has no direct line, so I end up calling their call center, but their call center can’t see why the grainier store in Everett has in stock. I live 30 minutes for this store so I’m wasting gas and money to drive there not knowing they have what I need. Why would the main number send me to a center that can’t see what a store has? Are they trying to lose customers? Anyways the tubing I was looking for would take 2 months to ship… what the actually F@&$. Thought these guys were superior to...

Went to grainger in everett to get some copper fittings the website said they had. It was a few minutes before closing and the sales staff showed very little interest in our need for the parts. They were only concerned with closing. They said they did not exist. Went to Johnstone supply and recieved excellent help and...