Avalanche Frozen Yogurt — Local services in Fairfield

Went into Avalanche Yogurt on Oliver in Fairfield, the person I went with had a service animal. As soon as we walked in an employee ran and stopped us, we explained it was a service animal. He unfortunately kicked us out anyways. We did ask for a managers number, after showing him the laws. He gave us the number and totally dismissed us. We called the manager Sandy. When she called back she was rude and told us that she agreed with the worker there, and we asked her to look into the law which she refused to do. She mocked us and told us to have the ada call her. She explained that they only allow seeing eye dogs, and dogs for the deaf.

They had no issue discriminating against a disabled person. And humiliating the person in the process of it. Sandy said for us to go ahead and share because she didn’t care; so hoping to shed some light on the treatment we experienced.

Also if anyone knows how to reach an owner so we can let them know what is happening in their establishment, that...

This place was great the first few times I visited, but today there was an older blonde woman at the register with shoulder length hair who was very rude to me.She seemed like she doesn’t like her job very much. When two men walked in she was very friendly and talked their heads off. I was very polite. I asked for a sample and a spoon and she was very rude and sarcastic with her responses. She shoved the spoon in my face, saying “here you go (rolls eyes) have a good day bye!” I sat at the table and enjoyed my frozen yogurt despite her rudeness. Other than this one experience every other employee at Avalanche has been very kind. If you don’t like your job don’t take it out on customers just because they aren’t one of your “regulars.” The place is clean and tidy. Please rethink your current choice in staff. Not sure if...

Yum yum yummy! So good and fresh. Lots of different toppings and 10 different yogurt flavors, one of which was a no added sugar cheesecake. My husband said it was very good. I had chocolate and hazelnut and my sister hazelnut. I believe it is .59 cents an ounce and it is all self serve. Resturant, counters and table where you can sit and eat inside were sparkling clean. We sat outside on one of their benches because it was cold inside ….. their a/c is...