Serenity Smoke Shop — Local services in Fairfield

Being in Caldwell, we have ton of shops I could go to for my needs. They even have less expensive items, not by much. This shop is beyond excellent. Their staff is so kind and helpful to the point I add a few minutes to my schedule before entering just so I can chat with the staff. Santiago is incredible. A lovely employee with a great sense of humor, always outgoing and ready to greet you. I don't even have to give the staff my number for my discount code. Nick is extremely knowledgeable of ALL products and items. Katie is a doll, always super bubbly and positive. Even the owner has always been so lovely. Regardless of whatever smoke shop claims to have a better deal, this and that...this shop is always spotlessly clean, floors gleaming smelling of incense and feeling of comfort. Amazing selection. Staff has actually ordered items for me when running low. I purchase my Kratom shots here and their discount system for their members is very beneficial. I wouldn't waste my time ever going anywhere else. From the moment you walk in the door, to the time inside till you leave, it is always the very most pleasant experience. HIGHLY recommended. Incredible deal on the OPMS Kratom shots. Clean, organized, happy environment. Staff is knowledgeable, kind, funny, sweet, outgoing, helpful and positive vibes flow through the store. It is absolutely worth the drive, rather than a closer shop which is dull, poor staffing and similar pricing. Best smoke shop I have ever had the pleasure of considering my main and...

Went in to get a medium 19" 7mm second generation illadelph beaker. The guy told me the piece i bought was all of those things. While i could tell it wasn't second generation, the measurables are harder to eyeball. Since he worked there i figured he would be knowledgeable about what he's selling to me but i was very wrong. This guy lied about every aspect of the piece he sold me and then after measuring the pipe i realized it was a short 17" 5mm piece. I would not have bought it if i had known this and i had not used it at all and he said he would not compensate me in any way and that i should have "made him get out a tape measure" instead of believing him. I then asked for the contact info for the owner and got no response from the owner. Do...

This shop is very open, has good window light, it also just nice and clean. The selection of glass is okay, it can be really expensive for some really nice pieces or somewhat affordable for something you are just ok with. The guy that we interacted with was super nice, chatty and had no problem letting me handle so much. I always feel so bad about that! Ultimately, i did settle with something and i love...