OBJECTS — Local services in Fairhope

9 months ago I made a 2 star review: Objects is a great gift shop. I’ve shopped at the Fairhope and Daphne locations for many years. (Eastern shore too) I’m very disappointed, though. I sent my daughter to the Fairhope location and she wasn’t greeted or acknowledged at all. The owners were working. When she asked for assistance, they didn’t redeem themselves. What a shame. I’ve always had a great experience at Objects in Daphne. Haley is just the best! I am happy to support local, unless this is the type of customer service given going forward. I’d rather order what they sell online or purchase it from another store if this is the way they continue to treat customers.

UPDATE: New Score 4 stars. 9 months later I went into this store with a friend. I had a good experience. I had been at their Daphne location earlier that day. The owner and her two daughters were there. They were friendly, engaged in conversation and this was while they were moving the store around to prepare for the holidays. Later at the Fairhope store, they were there too. I got detailed help and they were genuinely nice. I hope that now, it is like this all the time. Thank you for this...

If I could select a Zero I would. Absolutely the rudest laziest workers I have EVER encountered. How they are even is business blows my mind. Did not greet when we walked in … did not thank us when we checked out. Do NOT waste your time. Spend your money on a store where they appreciate your business...

Great customer service. The internet was down(unable to take payments)and the ladies kept composure. They were very apologetic while waiting for a problem out of their control to be resolved. I was very impressed with how friendly and calm they stayed with a shop full of last minute...