Metro by T-Mobile — Local services in Fall River

I wouldn't say the customer service is bad. BUT we had a particular thing to do - switch to Metro. Another branch did not have the phones we wanted, so we were sent to this branch. The employee told us we cannot switch like that, because blablabla, and offered us to buy phones, told us there is no option and very actively was trying to sell phones to us. As of now, we switched to Metro, at another branch, did not pay for any phone, all works. So i guess either he did not want to do aaaalll that work and spend that much time, or just wanted to make us buy phones, or both. Was somewhat...

I new the owner for a long time and the staff is wonderful they no there stuff I love metro pcs I'm going back I had a bad experience with at&t there prices are very high at first my bill was small now that I been with them since June my bill for 4 phones and two watches and one tablet is 1,698 no I'm not kidding I'm so stressed I'm going back to metro so please think about who you want for...

By far the best customer service you can get. I thought my phone was broken and wouldn't charge so I was gonna buy a new phone. The owner took my phone and plugged it in to a new charger and instead of letting me spend a few $100 he convinced me the phone was fine and all I needed was the charger. Definitely there to help his customers. He was very knowledgeable. By far the best metro...