Cricket Wireless Authorized Retailer — Local services in Fayetteville

Definitely need more help. We waiting on average 2 and a half hours. During our purchase we did not get direct attention either by any means. She was helping others and we were literally pushed out of the way during our purchase. I was extremely upset. In fact while waiting she was actually flirting with one customer who was actually after us but got served before us about how he looked like guy on Bachelor show. She even took time to look it up on her phone to show him while supposedly helping us too. Extremely bad customer service skills. During time to transfer info from on phone to another she seemed Not to know much info either. Previous experience at this particular Cricket with another associate was able to fully help and transfer all data and apps everything. This was not he case this time. My spouse did most the work. While I like my service as far as phone goes Customer Service has tons of room for...

My experience at Cricket has always been great until today. I ordered my son a phone that was shipped to the store and I was told that when the phone came in I would receive a call. Days passed and no call so I decided to call and inquire about the phone I purchased and I was told the phone was delivered a day ago but the store was closing so I had to pick it up the next day. No problem! The next day I go to pick up my phone and the staff on duty was very rude, gave me the run around, and acted as if she really didn’t want to be bothered. So I kindly asked her “do I need to come back when a new staff member is on duty that enjoys doing his/her job and she looked surprised! I refuse to spend my money in exchange for horrible...

I would give it 1/2 a star if possible. I arrived on a Sat afternoon and when I walked inside there was nobody inside. Through the front window, I could see a male out front smoking a cigarette. He clearly saw me looking at him, as he looked at me. I thought...no way this is an employee, watching me stand and pace through the store, while he smoked a cigarette. Same male then reappeared inside and said he didn’t see me. I let that slide. He then went to the back of the store, claiming to search for some merchandise, shut the door and never returned. After standing and waiting...again, I eventually walked out and drove to another location. Highly recommend NOT using this location. Highly recommend some QC for...