Ate here June 4, 2023 Sunday about 10 am. I ordered the $5.45 two eggs and potatoes, a slice of quiche, tea. My review is based on comparison with other restaurants. I eat out a lot. Let's start with the tea. The tea was WEAK. If you were blind or had your eyes closed and someone said "here, drink this and tell me what you think it is," you would say "sugar water." No tea flavor at. Their tea is not good. MvDonalds tea has tea flavor. McDonalds is WAY better. The "fried" potatoes. I NEVER had potatoes like these and that's not a good thing. They tasted like they were air fried. Ok, it's a good thing I suppose if you're trying to cut out grease but there was NO indication that the potatoes were fried. They tasted like they were air fried. And, void of any flavor, AND they were dried out. How does that happened IF they were fried the regular way? I didn't bother asking and I'll tell you why....if that's how THEY want to do it, then I am ONE customer that don't like it that way and other customers might. But, I still have the right to say they were BLAND, TASTELESS. They were not fried with onions, no salt, no garlic or onion powder. TASTELESS. Maybe the old people might like that, I dunno. The two eggs were PERFECT, over medium, something they got right and were perfect, something that IHOP is inconsistent about. The quiche, NO, no like it at all. Go look up quiche recipes, quiche is SUPPOSED to be creamy and the only way that's going to happen is to use real Swiss cheese, the processed kind that comes in those squares like the orange sliced cheese used for hamburgers, AND heavy cream. Neither was used. Look up pictures on the internet, quiche is supposed to be creamy. Theirs was eggy, like dried out scrambled eggs. Very eggy. That is NOT a TRUE quiche. Weak tea, eggy not creamy quiche, bland dried out "fried" flavorless potatoes, flavorless buscuits. First time and last time to eat there. I knew I should have gone back again to First Watch. Their food tastes like something Gordon Ramsay would have cooked. PS. I did not leave a tip, not because of the food, but because of the service. I waited and waited for ANYONE to come to my table and ask if I wanted anything else because I was going to ask for grits. Never been there before so I waited and waited for the bill. The bill never came. I had to watch another customer to see what they did. I noticed that the customer just goes to the front and they stand there where several writeups on what people ordered were laying beside each other and they just magically know whose was whose. The quiche shouldn't have been $9!!! It's mostly a vegetable and egg. $5 at the most. Let's talk about the biscuits. At first I thought WOW, look how tall it was! It was VERY FLUFFY. It was flavorless. It had to have been made with shortening NOT butter. And no buttermilk. All I could taste was salt. They must have used a lot of baking powder or baking soda to get it that high but still....NO FLAVOR. Bojangles' biscuits are MUCH BETTER. They...
Read moreMy girlfriend and I used to really enjoy coming to this restaurant for breakfast. The food was usually good and the prices were reasonable, and the experience was generally positive. However our experience this morning really changed our outlook on this establishment. We had a young female waitress today and our experience started off normal up until after we ordered our meals. After we decided on our meals my girlfriend asked if she could substitute eggs for bacon in one of the entrees, and the waitress made it seem like it was not a big deal at all. If it wasn't allowed then that would've been fine, but we figured it was worth asking. We saw the waitress one more time when she brought us our meals and asked if we needed hot sauce and ketchup, to which we responded "yes please". She was never to be seen again. We ended up having to waive down another waitress after 15-20 minutes of waiting for our original waitress to return and I had to get someone's attention every time I wanted my coffee refilled. After we finished out meals and went to pay and noticed on the receipt that my girlfriend's meal was itemized and that instead of substituting the for a side of bacon that they instead charged us for an extra side of bacon as well as for the eggs that we did not receive since we substituted them. Not thinking it was a big deal we kindly explained that our waitress had told us that she could substitute eggs for bacon in her entrée. The lady that we were checking out with was rude about the situation saying that they don't substitute eggs for bacon and that our waitress is not here to verify this since she left and hinted that she felt like we were lying to her. She made it feel like it was our fault when really we were just repeating what our waitress told us. If the substitution wasn't allowed then they should have just told us when we were ordering our food and it wouldn't have been a big deal, it was only brought up because the waitress said that she could make it happen. She ultimately did take the bacon off of the check but made sure to make us feel bad before doing so.
To top everything off, the cook came over to us during our meal and asked if we needed anything (which was nice of him), but then he started commenting on how young I look and that he thought I was a little boy when looking over from the open kitchen (I am 30 years old). Maybe he thought he was being nice or funny, but it felt like he was being condescending and didn't really help the already poor service that we received.
Overall it was a pretty bad experience this morning, and we did not feel welcome at the establishment. I hate to say it but I don't think that we will be returning for Fireside...
Read moreI’m not one to write bad reviews but this place really threw me for a loop today. I’ve been told lots of great things for coworkers so since I had family visiting today we decided to try it out. Upon arrival it’s hard to decipher where the entrance even is. After we walked in we were seated immediately. 4 adults and a small toddler. I’m not sure if the lady who sat us was the owner/manager or just a host. She was not waiting tables but made sure to make her presence known. Once seated I asked if they had booster seats or high chairs. Nope. None which is so weird to me. Okay whatever I’ll fight a 18 month old in a booth. Well the “host” decides to bring me a regular chair and sit it at the end of the booth. Like thanks lady but no thanks. My daughter was getting antsy probably because she typically has somewhere to actually sit. She wasn’t crying or making a scene or anything like that just standing in the booth. The host returns to the table and offered the WiFi password so I could “turn on cartoons for her.” Again thanks but no thanks. She continued to stand at our table saying “from my experience blah blah blah. I don’t have kids but cartoons work great. Are you sure you don’t want the WiFi password?” just continuing to insinuate to cut on something for her to watch. I’m this point I’m annoyed and trying to remain calm so I ignore her. I didn’t ask for you unwanted parenting advice especially from someone who has no children. Our food comes and I’m feeding my daughter. I ordered enough to just share a plate with her. The host again returns to our table with a small ceramic plate and sits in directly in front of my daughter and says “in case yall want to contribute to her” as if I’m not literally feeding my child. I will never understand why people place things especially glass/ceramic in front of a small child to even begin with but to insinuate that I’m not feeding her. Wtf. My sister in laws food was cold by the time they brought it out but other than that the food was actually decent and our waitress was very sweet. As we were leaving and got to the stand you pay the “host” asked how much I would like to tip, and I always round up to the closest dollar at 20% and before I could even say a word the host says “20% is good.” Like excuse you? I didn’t need you to tell me how much to tip on the service I received. If she would have been my server I wouldn’t had left her a dime and I have NEVER not tipped at least 20%. This “host” just really should reconsider how she approaches and talks to people because we will definitely not...
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