GameStop — Local services in Fayetteville

I’ll be up there tomorrow to fix the problem but this isn’t the only time they messed up. I bought a game and only received the downloadable content disk it wasn’t the game. Last week I bought an Xbox 360 and I asked the guy before he rung me up is this the one that has av cords because my tv does not support hdmi cables. He assured me it did it didn’t. When I called to trade the cords I came back up and apparently I had “the wrong Xbox” which doesn’t take av cords so the 3rd day I came up there I had to trade everything in for different set. Three days guys to get it right. I just left there an hour ago maybe and bought my wife saw 2 flesh and blood. I did not get that game instead I was given saw the first game. I mean I understand you’ve been working all day your tired you wanna go home I work 6 days a week in construction I understand but take a second and look at what your handing people before they pay for it. I live 35 min away from this store. I think it’s kinda messed up your making people drive back and forth to get the games they thought they had days ago. I called and called and called and received no answer. You guys need to get it together because I’m sure I’m not the only person...

So tonight an employe whose name starts with a T and ends with a N told me that he wouldn’t accept my PlayStation4 because it had bugs in it. He didn’t even look at it for more than 5 seconds , nor did he try to test it. I asked why he felt it had bugs in it and he said because it had dust on the vent…. But the employe two day earlier pulled the top off checked it and said he would take it I just needed the remote, which I think was the manager. This employee was so rude to me and another African American before me after over talking him , which was a child. He truly doesn’t need to be in customer service at all if this is how he treats people. I felt discriminated against for the first time and that’s not okay. Also is was never about the money , they were giving me $15 for my PlayStation which I kept & and still purchased a PS5 controller with out it . I would like speak to someone at GameStop. For reference, I don’t have ‘bugs’ or and insects of any kind and would really love to understand how dust made him come to...

This store is absolutely terrible if you're looking for used consoles of any kind. Bought a Nintendo Switch light that was "refurbished" and "like new" so I passed on the buyers insurance. Low and behold 3 weeks later the thing developed unplayable stick drift. Most recently I was wanting to buy a Pre-Owned Xbox On S. I was already running behind on my way to work to buy what I thought was a like new Xbox. I just rushed and bought it so I could make it to work on time and that was probably the worst shape i've ever seen a console in. Unremovable stains, very clearly had been dropped multiple times and there was a rattle in the console itself from lose parts. Whoever took that console in doesnt deserve the job they have. I immediately went to another gamestop and got a refund for it now i'm short 270$ for at least a week while I wait for this refund to go through. Save yourself a hassle and never go...